MUNIANDY PONNUSAMY
Durian Tunggal,Malaysia
Summary
Proactive Operations Professional experienced in enhancing efficiency and driving process improvements. Delivered successful project outcomes through effective team leadership, strategic planning, and stakeholder management. Focused on achieving high service standards and aligning operational objectives with business goals.
Overview
3
3
Languages
1
1
Certification
9
9
years of post-secondary education
7
7
years of professional experience
Work history
AREA FRESH SEAFOOD PROJECT MANAGER
TESCO STORES MALAYSIA SDN BHD
Kepong, MALAYSIA
2010.04 - 2010.07
FRESH SECTION MANAGER
TESCO STORES MALAYSIA SDN BHD
KLANG, MALAYSIA
2005.05 - 2010.04
- Oversaw stock ordering and inventory control to maintain optimal stock levels.
- Enhanced operational efficiency by minimising shrinkage and waste during stock handling.
- Ensured compliance with HACCP and food safety standards.
- Tracked sales performance and KPIs to identify trends and inform decision-making.
- Planned promotions and merchandising activities.
- Directed recruitment, scheduling, coaching, and team development to enhance team effectiveness.
Team leader
TESCO STORES MALAYSIA SDN BHD
KLANG, MALAYSIA
2004.12 - 2005.05
Supervised daily operations to enhance store performance and ensure consistent service delivery. Led and motivated team members during shifts to strengthen execution and achieve operational goals. Implemented strong merchandising and customer service standards to elevate customer satisfaction.
Ensured adherence to company policy by all team members, maintaining professionalism at all times.
Reduced staff turnover with an effective motivation strategy.
Led project coordination, resulting in timely delivery.
Associate
TESCO STORES MALAYSIA SDN BHD
KLANG, MALAYSIA
2003.06 - 2004.12
Education
Higher National Diploma - COMPUTER SCIENCE
I SYSTEMATIC KLANG
KLANG, SELANGOR 2003.01 - 2005.12
SIJIL PELAJARAN MALAYSIA - MALAYSIA PUBLIC EXAMS
SEKOLAH MENENGAH BUKIT JALIL
GEMENCEH, NEGERI SEMBILAN 1997.01 - 2002.12
Skills
Food operations management
- Food Safety
- Stock management
- Waste control
- Quality Assurance
- Store Operations Excellence
- Performance Management
- Change Management
- Sales Growth Strategy
- KPI Analysis
- Budgeting & Cost Control
- Business forecasting
Merchandising strategy
- Commercial operations
- Retail systems
- POS Systems
- Data Analysis
- Supply Chain Coordination
- Strategic Decision Making
- Strategic Thinking
- Leadership
- Team development
- Cross-functional teamwork
- Customer Focus
- Problem Solving
- Attention to Detail
- Attention to Detail
Languages
English
Advanced
Malay
Native
Tamil
Native
Affiliations
- Cooking, Movie, Badminton and Football
Accomplishments
- 45 - SMART AWARDS - for New Opening Stores and etc
- 3 Best Employee Awards
- Best Project Manager Awards
Certification
- Certificate for Train the Trainers from Central Goverment
- MLA certificate - Meat Live Stock
Timeline
AREA FRESH SEAFOOD PROJECT MANAGER
TESCO STORES MALAYSIA SDN BHD
2010.04 - 2010.07
FRESH SECTION MANAGER
TESCO STORES MALAYSIA SDN BHD
2005.05 - 2010.04
Team leader
TESCO STORES MALAYSIA SDN BHD
2004.12 - 2005.05
Associate
TESCO STORES MALAYSIA SDN BHD
2003.06 - 2004.12
Higher National Diploma - COMPUTER SCIENCE
I SYSTEMATIC KLANG
2003.01 - 2005.12
SIJIL PELAJARAN MALAYSIA - MALAYSIA PUBLIC EXAMS
SEKOLAH MENENGAH BUKIT JALIL
1997.01 - 2002.12