Volunteer work
MUNESWAREN RAJANTHERAN
Executive
Bukit Mertajam, Penang,07
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Administrative Assistant (clerical/operations)
Majlis Bandaraya Pulau Pinang (MBPP)
03.2024 - Current
- Receiving complaints from the public through answering calls, WhatsApp messages, emails, and also entertaining public walk-in complaints over the counter.
- Key in public complaints in the system (e-Aduan Pearl One Touch, Penang).
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Administrative Clerk
Jeyam Group Ventures
08.2021 - 12.2023
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Financial Advisor Intern
Magnus Agency
01.2021 - 07.2021
- Collaborated on marketing initiatives to attract new clientele while bolstering the reputation of the firm.
- Facilitated educational workshops on various financial topics, empowering clients to make well-informed decisions about their finances.
- Improved client satisfaction by providing personalized financial advice and recommendations.
- Prepared detailed reports on market trends and economic indicators for informed decision-making among team members.
Education
BBA - Finance And Human Resources
UNITAR International University
George Town, Penang, Malaysia 04.2001 -
No Degree - Diploma In Pharmacy
KPJ International College
Bukit Mertajam, Penang, Malaysia 04.2001 -
Skills
- Administrative Support
- Data Entry
- Microsoft (Word, Power Point & Excel)
- Appointment Scheduling
- Customer and client relations
- Documentation And Reporting
- Critical Thinking
- Microsoft Outlook
- Time Management
Certification
Creative Thinking
References
- Mr. Moohilan Naidu
Position : Managing Director
Company : Jeyam Group Ventures
No. Tel : 60165970002
- Ms. Hamusavathi Subramaniam
Position : Assistant Director
Company : Majlis Bandaraya Pulau Pinang (MBPP)
No. Tel : 60143033670
Interests
Badminton sport
Cooking
Driving
Reading
Additional Information
- Personal Info
Date of birth : 10/09/1996
Gender : Male
Nationality : Malaysian
Marital status : Single
Driving License : Class D
Timeline
Administrative Assistant (clerical/operations)
Majlis Bandaraya Pulau Pinang (MBPP)
03.2024 - Current
Behavioral Finance
01-2024
Financial Markets
05-2023
Administrative Clerk
Jeyam Group Ventures
08.2021 - 12.2023
Financial Advisor Intern
Magnus Agency
01.2021 - 07.2021
Leadership Skills
03-2019
Creative Thinking
06-2018
BBA - Finance And Human Resources
UNITAR International University
04.2001 -
No Degree - Diploma In Pharmacy
KPJ International College
04.2001 -
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