Summary
Overview
Work History
Education
Skills
Timeline
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MUNA SAFURAH ELIDA ABDUL AZIZ

Manager Bussiness Hydrobio
Kuala Lumpur,14

Summary

Dynamic manager with a proven track record at Medichomehealthcare, excelling in team leadership and operations management. Enhanced customer satisfaction through effective decision-making and strategic planning. Recognized for mentoring staff and fostering a collaborative environment, resulting in improved performance and engagement. Committed to delivering high-quality service and maintaining confidentiality.

Overview

2
2
years of professional experience

Work History

Manager

Medichomehealthcare
01.2024 - 07.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Administrative Assistant

Hope Meditation
03.2023 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

Development Science

NATIONAL UNIVERSITY OF MALAYSIA
BANGI
11-2021

Skills

Team leadership

Timeline

Manager

Medichomehealthcare
01.2024 - 07.2025

Administrative Assistant

Hope Meditation
03.2023 - 06.2024

Development Science

NATIONAL UNIVERSITY OF MALAYSIA

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MUNA SAFURAH ELIDA ABDUL AZIZManager Bussiness Hydrobio