MUHD. DANIAL RAZIQ
Petaling Jaya, Selangor
Summary
Leveraged entrepreneurial skills to establish market presence for startups, achieving 100% client satisfaction. Excelled in marketing and adaptable design solutions, showcasing a growth mindset and market knowledge. Noted for innovative approaches at S3 Tyre Service PLT.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
8
8
years of professional experience
Work History
Founder (Graphics Designer)
TofuDesigns
04.2017 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Established and managed a successful graphic design business, providing creative solutions to a wide range of clients.
- Designed high-quality visuals for branding, marketing, and digital campaigns, including logos, brochures, social media graphics, and website elements.
- Conducted client consultations to understand project requirements, branding goals, and target audience preferences.
- Developed and executed creative concepts aligned with clients' brand identities and business strategies.
- Delivered custom artwork and revisions on tight deadlines while ensuring 100% client satisfaction.
- Oversaw project workflows from ideation to final delivery, ensuring timely completion within budget.
- Maintained business operations, including managing finances, marketing, and client acquisition.
- Built and nurtured strong client relationships, leading to repeat business and referrals.
- Designed branding advertisement that helped startups establish a strong market presence.
Tire Service Technician / Tire Crew Member
S3 Tyre Service PLT
29-G-2, THE CORE JALAN TEKNOLOGI 3 /6E TAMAN SAINS
11.2023 - 12.2024
- Maintained and stored tools daily to enable retrieval from proper storage locations.
- Managed inventory of tires, tools, and equipment to maintain adequate stock levels for efficient operations.
- Provided valuable feedback to managers on customer concerns, leading to improved service offerings and increased satisfaction levels.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
- Performed tire maintenance tasks, including mounting, balancing, rotation, and alignment to ensure vehicle safety and performance.
- Inspected tires for wear, damage, and irregularities, advising customers on necessary repairs or replacements.
- Conducted tire patching and puncture repairs with precision and safety.
- Operated and maintained tire service equipment, including balancers, changers, and alignment machines.
- Provided excellent customer service by explaining tire-related issues and recommending suitable options.
- Ensured proper air pressure and tread depth for all serviced tires according to safety standards.
- Maintained a clean, organized, and hazard-free work environment in the service area.
- Adhered to workplace safety protocols and environmental regulations during all tasks.
- Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
- Enhanced customer satisfaction by providing timely and accurate tire maintenance services.
- Educated customers on proper tire care and maintenance practices, helping them extend the life of their tires and reduce future repair costs.
- Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
Retail Sales Associate
MOG Boutique 1U Shopping Centre
1 Utama Shopping Centre, Lot F103A, First, No 1, L
06.2024 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Greeted customers and provided outstanding customer service.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Catering Associate (Part Timer)
Iman Iris Grand Hall & Iris Hall
S-03-30 Aras 3 Emporis Kota Damansara, Kota Damans
03.2022 - 09.2024
- Provided friendly, courteous service to create memorable moments for guests.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Mentored junior team members in proper food presentation techniques, resulting in visually appealing displays that impressed guests.
- Developed strong relationships with clients through clear communication and proactive problem-solving skills.
- Returned reusable goods and serving equipment for inventory and restock.
- Boosted efficiency by coordinating logistics between kitchen staff, servers, and event planners during events.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Oversaw catering orders to verify accuracy and completeness.
- Lifted and carried heavy materials.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Monitored food temperature, discarding items not stored correctly.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Trained new staff on food preparation and safety procedures.
- Pushed, pulled and transported large loads and objects.
Education
SPM - Arts
SMK SEKSYEN 4 KOTA DAMANSARA
Persiaran Surian, Kota Damansara, 47810 Petaling JDiploma - Building Surveyor
Universiti Teknologi MARA
UiTM (Seri Iskandar Campus)08-2026
Skills
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
- Growth mindset
- Market Knowledge
- Adaptable and flexible
- Microsoft Words
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Krita
- Microsoft Outlook/Gmail
- Canva
- Dropbox/Google Drive
Languages
Malay
Native language
English
Proficient
C2
Timeline
Retail Sales Associate
MOG Boutique 1U Shopping Centre
06.2024 - 09.2024
Tire Service Technician / Tire Crew Member
S3 Tyre Service PLT
11.2023 - 12.2024
Catering Associate (Part Timer)
Iman Iris Grand Hall & Iris Hall
03.2022 - 09.2024
Founder (Graphics Designer)
TofuDesigns
04.2017 - Current
SPM - Arts
SMK SEKSYEN 4 KOTA DAMANSARA
Diploma - Building Surveyor
Universiti Teknologi MARA