Summary
Overview
Work History
Education
Skills
Timeline
Generic
MUHAMMED TAHIR FITRI BIN SALWAN

MUHAMMED TAHIR FITRI BIN SALWAN

Manager, Business Operation
Putrajaya

Summary

Committed to providing excellent
service in ensuring optimal level of
operation in transportation system.
Looking for a breakthrough
opportunity to learn, work and
collaborate with a prestigious
organization; coming with 10 years
of experience and understanding
technical knowledge in automotive

Overview

14
14
years of professional experience

Work History

Manager, Business Operation

CARSOME Academy
05.2025 - Current
  • Lead, mentor, and manage a team of 4, fostering collaboration and accountability across TVET and HRD Corp operations.
  • Ensure adherence to JPK and HRD Corp requirements, including documentation, audits, reporting, and program standards.
  • Oversee invoicing, petty cash, procurement, budget tracking, HRD Corp grant applications, claims, and reconciliations.
  • Draft, review, and manage contracts and compliance records with vendors, trainers, and partners.
  • Manage enrollment, attendance, certification processes, and training logistics (venues, materials, schedules).
  • Ensure efficient management of training facilities, office infrastructure, and maintenance needs.
  • Lead cross-functional projects, accreditation renewals, and system implementations; prepare operational reports for management and regulators.

Assistant Manager, Technical Trainer

Mercedes-Benz Malaysia Sdn. Bhd.
08.2023 - 03.2025
  • Compliance with Department Skill of Development Structures
  • Successfully conduct theory and practical training trainees based on NDTS & AMT syllabus.
  • Getting feedback from dealer on the performance trainees
  • Effectively monitor the apprentice’s performance, attendances and ensure strict discipline is imposed.
  • Constantly update the vocational training material
  • Train apprentices for the fundamental’s topic, service and aggregates and specialization on product
  • Organized and structure on the training schedule for the apprentices and trainer.
  • Effectively monitor and maintain workshop equipment and comply with JKKP Standard.
  • Effectively monitor the progress and feedback of apprentices when carry OJT at the workshop comply with JPK standard.
  • Support for JPK audit, New JPK initiative in apprentices Program.
  • To support Mercedes-Benz GTLS program for apprentices (E-Learning)
  • To promote and market AMA program to the public and create awareness the importance of a skilled technician in the automotive industry.
  • Organizing recruitment process for new intake. Eg, timeline, open day and posting.
  • Arrange interview session with candidates and notify for the selected.
  • Brief to the guarantors and apprentices about the structure’s agreement and bonding signing
  • Assisting Training and Procurement team for any RFQ, and to raise PR, attachment on PO and GR

Vocational Trainer

Mercedes Benz-Malaysia Sdn. Bhd.
01.2019 - 01.2023
  • Conduct AMA vocational training for trainees in compliance with the NVTC (National Vocational Training Council) Ministry of Human Resources, City & Guilds as well as JPK
  • Recommended additional training subjects and contents in Line with the requirements and adapt accordingly to the training needs
  • Support and develop the Recruitment & graduation process
  • Ensure On-The-Job Training runs to plan and support our AMA Mentors with needed advice and material
  • Ensure that training material are up-to-date and the equipment and practice area are well organized/maintained.

Technical Executive, PDI & Rectification

Mercedes-Benz Malaysia Sdn. Bhd.
01.2012 - 01.2019
  • Perform Pre-delivery inspections in accordance with manufacturer’s checklist.
  • Inspect vehicles to detect damage and to verify it.
  • Record description of damages and list missing items on delivery receipt and daily feedback.
  • To provide onsite support for the product knowledge ensuring that the team is properly trained and supported to conduct the job duties as dictated by the business needs of the group.
  • To monitor downtime and perform escalation process to make time more sufficient.
  • Managing storage room for convenience usage and prevent for any damaging parts and equipment.
  • Performed repair and maintenance work to vehicles while meeting dealers and manufacturer’s standards
  • Inspected vehicles and diagnosed cause of any malfunctioning
  • Drafted and communicated clear and specific reports for vehicle fault diagnosis, work needed to be done and time required for repair
  • Skillfully tested vehicles both before and after repair
  • Road-tested vehicles ensuing faults were resolved and the vehicle’s operation met customer expectations
  • Continuously researched and learned new technical information and techniques
  • Perform leather and plastic repair.

Education

High Voltage Qualification Awareness Program - Automotive

Mercedes-Benz Training Academy
Puchong, Kinrara
04.2001 -

Qualified & Certified Trainer - Automotive

Mercedes-Benz Global Training
04.2001 -

NDTS Trainer Training Program -

Centre For Instructor And Advanced Skill Training
Shah Alam
04.2001 -

SKM Level 3 - Automotive Mechatronic - Automotive

Mercedes Benz Apprenticeship
Glenmarie, Shah Alam
04.2001 -

Qualified Maintenance Technician Program - Automotive

Mercedes-Benz Apprenticeship
Glenmarie, Shah Alam
04.2001 -

Skills

Communication

Timeline

Manager, Business Operation

CARSOME Academy
05.2025 - Current

Assistant Manager, Technical Trainer

Mercedes-Benz Malaysia Sdn. Bhd.
08.2023 - 03.2025

Vocational Trainer

Mercedes Benz-Malaysia Sdn. Bhd.
01.2019 - 01.2023

Technical Executive, PDI & Rectification

Mercedes-Benz Malaysia Sdn. Bhd.
01.2012 - 01.2019

High Voltage Qualification Awareness Program - Automotive

Mercedes-Benz Training Academy
04.2001 -

Qualified & Certified Trainer - Automotive

Mercedes-Benz Global Training
04.2001 -

NDTS Trainer Training Program -

Centre For Instructor And Advanced Skill Training
04.2001 -

SKM Level 3 - Automotive Mechatronic - Automotive

Mercedes Benz Apprenticeship
04.2001 -

Qualified Maintenance Technician Program - Automotive

Mercedes-Benz Apprenticeship
04.2001 -

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MUHAMMED TAHIR FITRI BIN SALWANManager, Business Operation