MUHAMMD IZHAM HABIBULLAH BIN ZAHID
PART TIME BARISTA
Kuala Lumpur
Summary
Dynamic barista with experience at Starbucks Coffee, adept in beverage crafting and skilled in operating espresso machines. Recognized for enhancing customer satisfaction through personalized service and a welcoming atmosphere, contributing to increased sales. Proven ability in cash handling and maintaining an organized workspace, ensuring efficiency and safety.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Barista
Starbuck Coffee
Kuala Lumpur, Bangsar
03.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
DIPLOMA IN QUANTITY SURVEYOR - QUANTITY SURVEYOR
Uitm Seri Iskandar
Seri Iskandar, Perak, Malaysia 10.2024 - 03.2026
Skills
Beverage Crafting
Skilled in Operating Espresso Machines
Opening and closing duties
Cash handling
Timeline
DIPLOMA IN QUANTITY SURVEYOR - QUANTITY SURVEYOR
Uitm Seri Iskandar
10.2024 - 03.2026
Barista
Starbuck Coffee
03.2023 - Current
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