Muhammd Loqman
I Work At Mr.diy As A Retail Associate.
20, Jalan Bunga Mawar 1, Taman Suria Jaya 56000 Cheras, Kuala Lumpur
Summary
Proven Retail Sales Associate at MR.DIY, adept in customer service and product knowledge, significantly enhanced customer loyalty and sales revenue through personalized service and expert recommendations. Demonstrates exceptional communication and problem-solving skills, ensuring a seamless shopping experience.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
MR.DIY
01.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
High School Diploma -
Smk Seri Mahkota
Kuantan, Pahang, Malaysia 04.2001 -
Skills
Customer Service
Teamwork
Money Handling
Teamwork and Collaboration
Problem-Solving
Display Setup
Customer Assistance
Product Knowledge
Store Opening and Closing
Reliability and punctuality
Stocking and Receiving
Store maintenance
Fashion sense
Merchandise Display
Excellent Communication
Timeline
Retail Sales Associate
MR.DIY
01.2023 - Current
High School Diploma -
Smk Seri Mahkota
04.2001 -
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