Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Muhammad Yahya Firdaus Bin Zulhairy

Muhammad Yahya Firdaus Bin Zulhairy

BATU CAVES,Selangor

Summary

Organised and efficient Data Entry Clerk with 7 years of experience in data organisation, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player capable of working with various types of individuals. Independent professional with strong computer literacy and fast typing skills. Proficient in transcribing source data and preserving information. Seeking to achieve sustainability and growth in workforce.

Overview

10
10
years of professional experience
2
2
years of post-secondary education

Work history

Data Entry Clerk

United Overseas Bank (M) Berhad
Kuala Lumpur, Kuala Lumpur
08.2016 - Current
  • Entered up to 400 transactions per day, continually exceeding productivity targets.
  • Trained junior staff on touch typing techniques to maintain quick completion times on projects.
  • Organised, sorted and verified input data against original documents.
  • Utilised data management systems, entering data from documents with up to 20 fields per file.
  • Verified accuracy of information and sorted information of documents for computer entry.
  • Encouraged customer feedback to deliver information to management for process improvements.
  • Examined data to detect errors and discrepancies.
  • Supported executive leadership and office staff by managing operational workflow.
  • Generated weekly and monthly reports for managers.
  • Photocopied, scanned and printed relevant data for manager.
  • Addressed enquiries by phone or email regarding data information.
  • Maintained detailed administration and office procedures to improve accuracy and efficiency.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Verified data accuracy and validity through regular audits.
  • Maintained accurate records by regularly reviewing and updating client files and databases.
  • Sent completed entries to Data Managers for evaluation and final approval.

Assistant Restaurant Manager

Sushi Kin Sdn Bhd
Kajang, Selangor
05.2014 - 08.2015
  • Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
  • Analysed operations to improve restaurant efficiency and service levels.
  • Maintained safe working and guest environments, reducing injury and incident risks.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Ensured high performance standards through regular staff training.
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
  • Conducted health, safety and sanitation process evaluations, immediately identifying and remedying violations.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Encouraged feedback from restaurant customers, using insights to implement positive process changes.

Education

Diploma of Higher Education - Hotel Management and Catering

Politeknik Sultan Idris Shah
Sabak Bernam, Selangor
06.2011 - 03.2013

Skills

  • Touch typing
  • Schedule management
  • 50 wpm typing speed
  • Report development
  • Document formatting
  • Word processing
  • Filing techniques
  • Mail handling
  • Document storage and backups
  • Administrative support
  • Dedicated team player
  • Performance improvement
  • Business administration

Languages

English
Upper intermediate

Timeline

Data Entry Clerk

United Overseas Bank (M) Berhad
08.2016 - Current

Assistant Restaurant Manager

Sushi Kin Sdn Bhd
05.2014 - 08.2015

Diploma of Higher Education - Hotel Management and Catering

Politeknik Sultan Idris Shah
06.2011 - 03.2013

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Muhammad Yahya Firdaus Bin Zulhairy