NOR AZLIZAUMI BINTI LAILE
GURU/GURU GANTI
Kota Bharu, Kelantan,03
Summary
Dynamic manager with a proven track record at Mokti's Icecream Gula Apong, excelling in team leadership and customer service. Skilled in strategic planning and problem-solving, I foster a positive work environment, enhancing employee engagement and satisfaction. Adaptable and communicative, I thrive in both independent and collaborative settings.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
5
5
Languages
Work History
MANAGER
MOKTI'S ICECREAM GULA APONG
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
GURU TUISYEN
PUSAT TUISYEN AMIN
01.2020 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Post-Graduate Certificate - Teaching
OPEN UNIVERSITY MALAYSIA
KELANTAN 04.2001 -
SARJANA MUDA PERDAGANGAN - PERDAGANGAN
UNIVERSITI MALAYSIA KELANTAN
KELANTAN 04.2001 -
Skills
Team leadership
Certification
Driver's License B
Timeline
MANAGER
MOKTI'S ICECREAM GULA APONG
05.2021 - Current
GURU TUISYEN
PUSAT TUISYEN AMIN
01.2020 - 01.2021
Driver's License B
01-2018
Post-Graduate Certificate - Teaching
OPEN UNIVERSITY MALAYSIA
04.2001 -
SARJANA MUDA PERDAGANGAN - PERDAGANGAN
UNIVERSITI MALAYSIA KELANTAN
04.2001 -
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