Summary
Overview
Work History
Education
Skills
Timeline
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MUHAMMAD TAREQ UZAIR BIN MOHD RAYMIE

DEBT COLLECTOR
Batu Caves,10

Summary

Dynamic professional with a proven track record at Wawasan Cojaya SDN BHD, excelling in debt collection through exceptional negotiation and problem-solving skills. Recognized for maintaining a high success rate in account recovery while delivering empathetic customer service. Adept at multitasking and implementing efficient client management practices from previous roles.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Debt Collector

Wawasan Cojaya SDN BHD
09.2024 - Current
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Maintained consistently high success rate of collecting on overdue accounts.
  • Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.

Personnel MYSTEP Guru Ganti

Pejabat Pendidikan Daerah Petaling Jaya
04.2024 - 05.2024
  • Carry out teaching and learning in the classroom like a regular teacher for accounting principles and mathematics.
  • Teaching preparation books and supervised student records as implemented by the replaced teacher.
  • Involved in co-curricular activities as well as other task and activities directed by school.

Client Management (Protege)

TM One Sdn Bhd
03.2023 - 10.2023
  • Implemented CRM system upgrades that improved information tracking capabilities and facilitated better client management practices.
  • Streamlined internal processes for enhanced efficiency in client management operations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Education

Bachelor of Business Administration - Investment Management

Universiti Teknologi MARA
Segamat, Johor, Malaysia
02.2021 - 05.2022

Diploma Business Administration - Investment Analysis

Universiti Teknologi MARA
Dungun, Terengganu
05.2017 - 06.2020

Skills

Call center experience

Account management

Goal-oriented mindset

Negotiation

Problem Solving

Multi Tasking

Timeline

Debt Collector

Wawasan Cojaya SDN BHD
09.2024 - Current

Personnel MYSTEP Guru Ganti

Pejabat Pendidikan Daerah Petaling Jaya
04.2024 - 05.2024

Client Management (Protege)

TM One Sdn Bhd
03.2023 - 10.2023

Bachelor of Business Administration - Investment Management

Universiti Teknologi MARA
02.2021 - 05.2022

Diploma Business Administration - Investment Analysis

Universiti Teknologi MARA
05.2017 - 06.2020

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MUHAMMAD TAREQ UZAIR BIN MOHD RAYMIE DEBT COLLECTOR