MUHAMMAD SYAUQI EDZHAM BIN ZULHAIMI
Direct Sales Team Manager
Cheras, Selangor
Summary
Results-driven sales professional with solid track record in leading teams to exceed targets. Skilled in strategic planning, client relationship management, and sales training. Strong focus on team collaboration and adaptability to evolving business needs. Known for reliability, effective communication, and commitment to achieving measurable outcomes.
Knowledgeable with solid background in leading direct sales teams to achieve targets and drive revenue growth. Proven track record of successfully mentoring team members and implementing effective sales strategies. Demonstrated expertise in team leadership and strategic planning.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Direct Sales Team Manager
Bank Simpanan Nasional
09.2020 - Current
- Leveraged industry trends and competitor insights to adapt sales tactics proactively, staying ahead of market shifts.
- Managed budgets efficiently, allocating resources effectively to optimize return on investment for promotional activities and events participation.
- Monitored inventory levels closely, working with supply chain partners to ensure timely replenishment of stocks as needed for uninterrupted sales operations.
- Maintained accurate records of client information within CRM systems for easy access during follow-ups or forecasting activities.
- Boosted team morale, resulting in higher productivity and improved sales figures.
- Optimized the sales process by regularly analyzing data and implementing necessary improvements.
- Fostered a positive work environment that promoted collaboration among team members while encouraging individual responsibility towards shared goals.
Sales Executive
Bank Simpanan Nasional
10.2019 - 09.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Achieved or exceeded company-defined sales quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Ambassador
Jirnexu Sdn Bhd
04.2019 - 08.2019
Sales Executive
Subalipack (M) Sdn Bhd
01.2019 - 03.2019
Sales Executive
United Overseas Bank Malaysia Berhad
04.2016 - 08.2018
Assistant Sales Manager
Easy By RHB
08.2015 - 03.2016
Direct Sales Executive (Credit Card)
Maybank Berhad
05.2014 - 06.2015
Education
Diploma - Multimedia
Kolej Poly - Tech Mara
Ipoh, Perak, Malaysia 05.2009 - 04.2012
SijilPelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Dato' Syed Omar
01.2007 - 01.2008
Skills
Microsoft Office / Excel / Powerpoint
Team management
Sales presentations
Data-driven decision making
Sales process optimization / target achievement
Teamwork and collaboration
Friendly and helpful
Time management
Problem-solving abilities
Self motivation
Upselling techniques
Personal Information
34 yo / Malaysian / Muslim / Married (2 kids)
Health: Excellent
Expected Salary - Basic
RM 5,500.00
Timeline
Direct Sales Team Manager
Bank Simpanan Nasional
09.2020 - Current
Sales Executive
Bank Simpanan Nasional
10.2019 - 09.2020
Ambassador
Jirnexu Sdn Bhd
04.2019 - 08.2019
Sales Executive
Subalipack (M) Sdn Bhd
01.2019 - 03.2019
Sales Executive
United Overseas Bank Malaysia Berhad
04.2016 - 08.2018
Assistant Sales Manager
Easy By RHB
08.2015 - 03.2016
Direct Sales Executive (Credit Card)
Maybank Berhad
05.2014 - 06.2015
Diploma - Multimedia
Kolej Poly - Tech Mara
05.2009 - 04.2012
SijilPelajaran Malaysia (SPM) - undefined
Sekolah Menengah Kebangsaan Dato' Syed Omar
01.2007 - 01.2008
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