Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Leadership Roles & Experiences
Timeline
Generic

MUHAMMAD SYARAFUDDIN JAFFAR

Full Time Student / Youth Activist

Summary

Assertive individual with expertise in networking with people. Excellent communication and interpersonal skills. An ambitious student leader who has participated in youth activism. A student who is committed, disciplined, and has clear goals with a high level of leadership.

Overview

3
3
years of professional experience

Work History

Cinema Crew

Dadi Cinema Pavilion Bukit Bintang
10.2023 - 02.2024
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
  • Assisted in the efficient operation of concession stands, contributing to increased sales and profitability.
  • Conducted routine safety checks on equipment and premises to prevent accidents or damage, upholding theater''s reputation for safety and professionalism.
  • Handled cash transactions with accuracy and efficiency, ensuring proper accounting procedures were followed at all times.
  • Ensured compliance with local regulations by monitoring age restrictions for certain films, protecting the cinema from potential fines or penalties.
  • Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.

Restaurant Waiter

Adam's Kitchen
03.2021 - 05.2021
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

Education

BBA - Strategic Business Analytics

Sogang University
Seoul, South Korea
04.2001 -

BBA - Management & Entrepreneurship

University Kuala Lumpur
Kuala Lumpur, Malaysia
04.2001 -

No Degree - Civil Engineering Stream

SEKOLAH MENENGAH TEKNIK MELAKA
Bukit Piatu, Melaka
04.2001 -

Skills

Language Skills:

Accomplishments

    Best Position Paper of The World Health Organization (WHO)
    Asia Youth International Model United Nations Virtual Conference 2024

  • Titled " Improving Access to and Quality of health services through digitalization and technological innovation".

    • Sijil Penghargaan Ketua Pelajar 2020
    Sekolah Menengah Teknik Melaka

  • Selected from 30 students competing for the place.

    • Malaysia Future Leaders School: Go Global South Korea 2022
    Institute of Leadership, Excellence and Development (i-Lead), Kementerian Belia dan Sukan

  • Enhanced Leadership Skills.
  • Selected 25 from a competitive 150 candidates in Malaysia, I was appointed as the esteemed delegate to represent the country in South Korea.

    • Malaysia Future Leaders School: Tier 3 (2021)
    Institute of Leadership, Excellence and Development (i-Lead), Kementerian Belia dan Sukan

  • Selected 150 from a competitive 35,000 candidates in Malaysia to join the program.
  • Build a characteristic and mindset as a future leader.

Additional Information

Tutor

Related program

Akademi Kenegaraan, Jabatan Perdana Menteri

Assistant Project Director

Program Pembangunan Generasi Madani 2024

Alumni Technical Institute of Melaka

Facilitator
Program Kepimpinan Altruistik
Institute of Leadership, Excellence, and Development (i-Lead), Kementerian Belia dan Sukan

Speaker
Malaysia Future Leaders School Tier 1
Institute of Leadership, Excellence, and Development (i-Lead), Kementerian Belia dan Sukan


Leadership Roles & Experiences

Panelist
Dialog Anak Muda (Astro Awani)
Pelan Kebangsaan Pemerkasaan Ekonomi Belia
September 2023

Participant
Future Ready! 3.0
Yayasan Tunku Abdul Rahman and Accenture Malaysia
3 Months program
July 2023 to September 2023

Assistant Coach
MFLS Tier 2 2023 (Cohort 2 to 4)
Institute of Leadership, Excellence and Development (i-Lead), Kementerian Belia dan Sukan
KEM WAWASAN NEGARA ALOR GAJAH
June 2023 to August 2023

Youth Leadership Program
Thailand 2023
Angkatan Belia Melaka
May 2023

Participant
MFLS Go Global South Korea 2022
Institute of Leadership, Excellence and Development (i-Lead), Kementerian Belia dan Sukan
November 2022

Timeline

Cinema Crew

Dadi Cinema Pavilion Bukit Bintang
10.2023 - 02.2024

Restaurant Waiter

Adam's Kitchen
03.2021 - 05.2021

BBA - Strategic Business Analytics

Sogang University
04.2001 -

BBA - Management & Entrepreneurship

University Kuala Lumpur
04.2001 -

No Degree - Civil Engineering Stream

SEKOLAH MENENGAH TEKNIK MELAKA
04.2001 -

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MUHAMMAD SYARAFUDDIN JAFFARFull Time Student / Youth Activist