MUHAMMAD SYAKIR DZULKEFLY
SENIOR TECHNICIAN
Johor Bahru, Johor
Summary
Accomplished Senior Technician at Auto Bavaria JB, renowned for enhancing workshop productivity and vehicle reliability through expert diagnostics and advanced repair techniques. Skilled in troubleshooting and mentoring, significantly improved team performance and customer satisfaction. Specializes in preventive maintenance and system diagnostics, ensuring peak vehicle performance.
Overview
7
7
years of professional experience
5
5
Certifications
Work History
Senior Technician
Auto Bavaria JB
11.2022 - Current
- Collaborated with service advisors to provide accurate estimates, ensuring clear communication with customers.
- Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
- Enhanced workshop productivity by organizing workspace for efficient use of tools and equipment.
- Mentored junior technicians for improved performance and skill development in the workplace.
- Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
- Reduced repair times by utilizing advanced diagnostic tools and techniques effectively.
- Conducted thorough inspections to identify potential issues, preventing costly repairs or breakdowns later on.
- Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed safety and emissions inspections.
Technician
Auto Bavaria JB
09.2017 - 11.2022
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained accurate records of time and materials required to perform repairs and service.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
Education
High School Diploma -
ADTEC MELAKA
Alor Gajah 04.2001 -
Skills
Troubleshooting and resolution
Accomplishments
- Passed Junior technician certificate
- Completed ICT Services Technician STEP 5
- Completed BMW F30 PHEV Fundamentals & Components Training
- Completed Diagnostics- Electrical system
- Passed Junior technician certificate
- Achieved Top Hours sold award
- Achieved Best technician - for fast lane
Certification
Junior Technician
Timeline
Senior Technician
Auto Bavaria JB
11.2022 - Current
Senior Technician
11-2022
Junior Technician
07-2020
Diagnostic - Electrical system
06-2020
BMW F30 PHEV Fundamentals
05-2019
ICT Service Technician
01-2019
Technician
Auto Bavaria JB
09.2017 - 11.2022
High School Diploma -
ADTEC MELAKA
04.2001 -
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