Muhammad Syabil Bin Noor Azman
BBA In Management & Entrepreneurship
Sentul
Summary
I am excited to put my knowledge and talents to use in a professional context. As a very organized and flexible person, I am confident in my capacity to contribute to the company's development and efficiency while gaining significant industry experience.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Marketer
King Rich Empire Sdn Bhd
Melaka
03.2021 - 07.2021
- Completed in-depth reviews of market conditions and customer preferences.
- Created documentation outlining research findings for use by project managers, customers, and other marketing staff to make accurate decisions about future plans.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
- Wrote engaging and successful marketing, advertising, and website copy.
Waiter's Assistant
LeQUE Steak and Smoked House
Melaka
12.2019 - 02.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials, and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Housekeeper
The Pines Melaka
Melaka
08.2019 - 11.2019
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Adhered to professional house cleaning checklist.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Kolej Vokasional Melaka Tengah
Melaka 01.2019 - 02.2021
BBA - Management & Entrepreneurship
UniKL Business School
Kuala Lumpur 09.2021 - Current
Skills
Business administration
Marketing and advertising
Database Management
Quality control guidelines
Guest relations management
Reference
Mr.Norhisham Abdul Mutalib
Academic Advisor
+6013-340 2683
norhishamam@unikl.edu.my
Timeline
BBA - Management & Entrepreneurship
UniKL Business School
09.2021 - Current
Marketer
King Rich Empire Sdn Bhd
03.2021 - 07.2021
Waiter's Assistant
LeQUE Steak and Smoked House
12.2019 - 02.2020
Housekeeper
The Pines Melaka
08.2019 - 11.2019
High School Diploma -
Kolej Vokasional Melaka Tengah
01.2019 - 02.2021