Muhammad Suhail Ghazali
Sr. Business Development Manager
Sungai Petani, Kedah,02
Summary
Accomplished at YGL Intelligent Technology Sdn Bhd, I spearheaded market expansion and fortified key client relationships, driving a notable increase in sales revenue. Expert in negotiations and CRM software, my approach blends strategic market research with effective team collaboration, consistently exceeding sales targets through innovative business development and planning.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Sr. Business Development Manager
YGL Intelligent Technology Sdn Bhd
01.2020 - 04.2024
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Conducted market research to identify industry trends and inform strategic decisions for growth.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.
- Mentored junior staff members on best practices in business development, fostering professional growth within the team.
- Spearheaded the expansion into new markets by conducting in-depth analyses of competitor landscapes.
- Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
- Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
- Aligned sales objectives with corporate goals by creating strategic plans that balanced short-term wins with long-term sustainability.
- Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
- Contributed to overall company growth by sharing expertise during executive meetings, informing decision-making processes.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Represented company and promoted products at conferences and industry events.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Business Development Manager
MSG Technology Resources
05.2010 - 12.2019
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
- Represented company and promoted products at conferences and industry events.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Compiled product and customer data to generate informed profit projections.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Communicated product quality and market comparisons by creating sales presentations.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Business Development Executive
Dalal Technology Sdn Bhd
07.2007 - 01.2010
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
Education
Diploma - Engineering Technology
University Kuala Lumpur
Kulim, Kedah, Malaysia 04.2001 -
Skills
Pricing strategy
Key Account Management
Industry Networking
Lead prospecting
Customer Engagement
Sales closing
Proposal Development
New Business Development
Lead Generation
Negotiations
Business development and planning
Sales Presentations
Vendor Management
Decision-Making
Verbal and written communication
Timeline
Sr. Business Development Manager
YGL Intelligent Technology Sdn Bhd
01.2020 - 04.2024
Business Development Manager
MSG Technology Resources
05.2010 - 12.2019
Business Development Executive
Dalal Technology Sdn Bhd
07.2007 - 01.2010
Diploma - Engineering Technology
University Kuala Lumpur
04.2001 -
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