Summary
Overview
Work History
Education
Skills
Timeline
Generic

MUHAMMAD NURHAKIMI BIN ASMADI

Student
Malacca

Summary

Proven track record in enhancing guest satisfaction and streamlining inventory processes, as demonstrated during my tenure at Holiday Inn Melaka. Skilled in guest service and order taking, I excel in creating memorable dining experiences and maintaining meticulous stock records. My friendly demeanor and keen attention to detail have consistently improved operational efficiency and customer relations. Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service. Courteous Room Service Server with dedication to providing high levels of customer satisfaction.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Storekeeper

7 Eleven Store
03.2021 - 07.2021
  • Received product shipments and organized in stockroom storage area.
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Kept sales receipts and maintained accounting records.
  • Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.

Hotel Waiter

Holiday Inn Melaka
06.2023 - 10.2023
  • Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
  • Maintained clean and organized table settings, ensuring comfortable and inviting atmosphere for guests.
  • Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
  • Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.

Education

No Degree - STPM

Kolej Tingkatan Enam Tun Fatimah
Durian Daun, Melaka
07.2021 - 07.2023

BBA - High Technology Marketing

University Technical Malaysia Malacca (UTEM)
Durian Tunggal, Melaka, Malaysia
10.2023 - Current

Skills

    Order Taking

    Food presentation

    Personal grooming

    Allergy awareness

    Table Setting

    Guest service

    Phone Etiquette

    Store Opening and Closing

    Customer Service

    Friendly and Positive

Timeline

BBA - High Technology Marketing

University Technical Malaysia Malacca (UTEM)
10.2023 - Current

Hotel Waiter

Holiday Inn Melaka
06.2023 - 10.2023

No Degree - STPM

Kolej Tingkatan Enam Tun Fatimah
07.2021 - 07.2023

Storekeeper

7 Eleven Store
03.2021 - 07.2021
MUHAMMAD NURHAKIMI BIN ASMADI Student