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Muhammad Nur 'Arif Bin Mohamad
Technician
No 2F, Lorong Belatok 4, Sibu,Sarawak
Summary
Proven Technician with a track record of enhancing equipment performance and customer satisfaction at Solidium Sdn Bhd. Excelled in troubleshooting, preventive maintenance, and mentoring junior staff, significantly reducing unexpected breakdowns. Skilled in production scheduling and construction management, demonstrating exceptional problem-solving and leadership abilities.
Overview
3
3
years of professional experience
Work History
Technician
Solidium Sdn Bhd
Sibu
11.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Completed job reports and logs immediately following service calls.
- Managed inventory levels of spare parts efficiently, reducing delays due to lack of resources during repair jobs.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Courier
ABX Express
Sibu, Sarawak
12.2019
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Contacted customers to confirm delivery details and locations.
On Job Trainning Technician
Jayamas Solution Sdn Bhd
Sibu, Sarawak
01.2019
- Installation a set of Closed Circuit Camera (CCTV).
- Installation & wiring 'Keyphone' system.
- Repair failure fax machines & printer.
- Installation & allignment of 'LCD Projector' & screen
Education
Malaysian Vocational Diploma (DVM) - Electronics Technology
Sibu College Vocational
Sibu, Sarawak2018
Malaysian Vocational Certificate (SVM) - Electronics Technology
Sibu Vocational College
Sibu, Sarawak2016
Skills
Production Scheduling
Software
Languages
English
Intermediate (B1)
Malay
Bilingual or Proficient (C2)
Co-Curricular
2016
KV SKILLS Competition on Innovation Week, Entrepreneurship and KV SKILLS
Sibu Vocational College
2016
Innovation Competition on Innovation Week, Entrepreneurship and KV SKILLS
Sibu Vocational College
24 & 25 August 2016
Gerak Usahawan Muda Seminar
Sibu Vocational College
2017
Community Service Program
Surau of Sibu Vocational College
26 September 2018
'Course on Communication Technology' Seminar
University College of Technology Sarawak
22 September 2018
'OSH at Technical Vocational Education And Trainning (OSH@TVET)' Programme
Sibu Vocational College
Timeline
Technician
Solidium Sdn Bhd
11.2021 - Current
Courier
ABX Express
12.2019
On Job Trainning Technician
Jayamas Solution Sdn Bhd
01.2019
Malaysian Vocational Diploma (DVM) - Electronics Technology
Sibu College Vocational
Malaysian Vocational Certificate (SVM) - Electronics Technology
Sibu Vocational College
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