SPSS
MUHAMMAD NAIM ROSLI
Researcher, Teacher
Shah Alam,Selangor
Summary
Proficient in conducting laboratory and field experiments while informing new hires on research methods and data collection procedures. Hardworking and driven with superior organizational and analytical skills combined with unparalleled dedication to research excellence. Skilled in conceptualization, design and implementation of agriculture projects.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Teacher
Scope IT education
Shah Alam, Selangor
11.2021 - Current
- Planned and implemented integrated lessons to meet national standards.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
Research Assistant
Management & Science University (MSU)
Shah Alam, Selangor
09.2020 - 09.2022
- Planned, modified and executed research techniques, procedures and tests.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Executive
Sudong Sdn Bhd
Bandar Melaka, Melaka
06.2017 - 09.2020
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
- Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.
- Corresponded with delinquent customers to collect payments and make billing arrangements.
Assistant Store Manager
7-Eleven Sdn Bhd
Bandar Melaka, Melaka
12.2016 - 05.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Reviewed sales and gross profit report to assess company efficiency.
Elective Posting and Internship
General Hospital Melaka
Bandar Melaka, Melaka
10.2016 - 01.2017
- Verified confidentiality of patient information and data to alleviate potential data breaches.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
PhD in Biomedicine -
Management & Science University (MSU)
Shah Alam 09.2020 - Current
Master of Science - Occupational Safety And Health Risk Management
Open University Malaysia (OUM)
Melaka 05.2017 - 05.2020
Bachelor in Medical Science -
Management & Science University (MSU)
Shah Alam 09.2013 - 09.2017
Matriculation Certificate -
Kolej Matrikulasi Melaka
Melaka 01.2011 - 05.2013
Sijil Pelajaran Malaysia (SPM) -
S.M.K Methodist (ACS)
Melaka 01.2006 - 12.2010
Skills
Group learning mechanics
Software
MatLab
Adobe Photoshop
Microsoft Word, Excel and Powerpoint
Certification
Pengauditan Prestasi Dalam Perspektif Alam Sekitar
Accomplishments
- Best presenter – 1st Runner up | 3 Minutes Research Presentation Competition (3MT) | Faculty of Heath & life science, Management & Science University | 2022
- Best Slide – 2nd Runner up (Postgraduate) | 3 Minutes Research Presentation Competition (3MT) | Faculty of Heath & life science, Management & Science University | 2022
- Gold Award | Scratch Olympiad (ISO) 2022 Malaysia National Selection Stage
- CEO Award Q3 and Q4 2018/2019 | Sudong Sdn Bhd
- CEO Award Q1 2019/2020| Sudong Sdn Bhd
- Perfect Attendance Award 2018/2019 | Sudong Sdn Bhd
- The employee of The Year Award (People Excellence) 2018/2019 | Sudong Sdn Bhd
Reference
Prof. Dr Indang Ariati | Professor
Management & Science University (MSU)
Relationship: Supervisor / Director Research Management Cente (RMC)
Email: indang@msu.edu.my | Phone: 012-3830427
Dr Shirley Tang Gee Hoon | Senior Lecture
University Kebangsaan Malaysia (UKM)
Relationship: Co-Supervisor
Email: shirleytgh@ukm.edu.my | Phone: 016-639 7081
Timeline
Good Clinical Practice (GCP)
09-2022
Metagenomics applied to surveillance of pathogens and antimicrobial resistance
06-2022
Pengauditan Prestasi Dalam Perspektif Alam Sekitar
05-2022
Performance Audit Course
05-2022
Teacher
Scope IT education
11.2021 - Current
Penternakan Ayam Penelur
10-2021
PhD in Biomedicine -
Management & Science University (MSU)
09.2020 - Current
Research Assistant
Management & Science University (MSU)
09.2020 - 09.2022
Customer Service Executive
Sudong Sdn Bhd
06.2017 - 09.2020
Master of Science - Occupational Safety And Health Risk Management
Open University Malaysia (OUM)
05.2017 - 05.2020
Assistant Store Manager
7-Eleven Sdn Bhd
12.2016 - 05.2017
Elective Posting and Internship
General Hospital Melaka
10.2016 - 01.2017
Bachelor in Medical Science -
Management & Science University (MSU)
09.2013 - 09.2017
Matriculation Certificate -
Kolej Matrikulasi Melaka
01.2011 - 05.2013
Sijil Pelajaran Malaysia (SPM) -
S.M.K Methodist (ACS)
01.2006 - 12.2010
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