MUHAMMAD NABIL IZZAT BIN ROSLAN
JOHOR
Summary
Customer-focused professional with expertise in delivering exceptional service and resolving complaints effectively. Collaborates with team members to achieve targets and ensure smooth operations. Handles order processing, cash management, and customer interactions with precision. Upholds safety and cleanliness standards while consistently meeting service time and quality goals.
Overview
1
1
Language
2
2
years of professional experience
Work History
Part time
Der Burger
ENDAU,MERSING,JOHOR, MALAYSIA
06.2024 - Current
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Achieved schedule adherence through effective planning and coordination. using excellent planning and coordination skills.
Education
SPM - SECONDARY EDUCATION
SMK UNGKU HUSIN
SMK UNGKU HUSIN,ENDAU,JOHOR 2020 - 2024
Skills
- Customer service
- Complaint resolution
- Schedule coordination
- Team collaboration
- Problem-solving
- Order processing
- Cash handling
- Clear communication
- Time management
Languages
English
Elementary
A2
Interests
- I am passionate about exploring new opportunities and staying active through sports during my free time
Timeline
Part time
Der Burger
06.2024 - Current
SPM - SECONDARY EDUCATION
SMK UNGKU HUSIN
2020 - 2024