Muhammad Muhaimin Bin Ahmad Suaidi

• Working on projects involving the installation and configuration of Cisco, H3C, Extreme switches and access point as part of Network Implementation, and Migration.
• Conducted preventing maintainance, first and second level of troubleshooting, problem-solving, and technical support services for all network equipment.
• Assist producing project documentation, such as User Acceptance Test (UAT) reports and Preventive Maintenance reports.
• Installation of operating system, application system and troubleshoot hardware and software problem.
• Experience configuring and troubleshooting Cisco Catalyst Switch, Extreme 220 Switch.

Jabatan Agama Islam, Shah Alam

• Involve with JAIS Migration Project For 3 Month.
• Conducted meticulous tracing of cable connections across 5 racks housing various network devices including those for networking, security, servers, and patch panels.
• Designed a comprehensive network diagram for the JAIS data center using Visio, detailing port connections with numbering, tagging, and device specifications.
• Coordinated with a team during the migration process, contributing to the successful relocation of all network devices to the new data center within a tight timeframe of 3 days.
• Led efforts in rack disassembly, ensuring thorough housekeeping by removing dust using blowers and effectively managing cable crimping for deployment in the new data center environment.
• Successfully printed new tagging in rack and U format with port details using Brady labeling equipment on each network device.

Kementerian Dalam Negeri, Putrajaya

• Played a key role in a team that successfully crimped approximately 100-120 cables within a week, facilitating the upgrade and management of the new KDN telco room cabling infrastructure.
• Addressed network issues reported by users through the helpdesk, with a focus on Active Directory (AD) related issues such as expired passwords, efficiently resetting passwords to restore access.
• Troubleshot network connectivity problems, including non-blinking network ports, by diagnosing and resolving issues in the telco room, which involved identifying and rectifying cable disconnections, broken port switches, or damaged cables.
• Conducted meticulous tracing of network cables within the KDN Data Center to ensure optimal connectivity and performance.
• Created a comprehensive diagram of the KDN data center layout, aiding in the visualization and documentation of network infrastructure for future reference and troubleshooting.

Institut Pendtadbiran Awam Negara, Kuala Lumpur

• Switch Configuration on Extreme 220.
• Assist operation team in resolve any issue that occur onsite. (Standby).
• Successfully troubleshoot Extreme 220.

Setiausaha Kerajaan Negeri Selangor

• Successful Configured 300 H3C Access Point.
• Conducted mount all the accesspoint on the ceiling and wall.

• Successfully managed and organized the collection of comprehensive health data and biospecimen samples for the Biobank.
• Monitored and ensured the proper storage and preservation of blood and urine samples, maintaining their integrity for research purposes.
• Implemented efficient data recording and storage systems, facilitating easy access for future researchers.
• Successfully conducted basic blood tests, providing valuable health insights for the research team.
• Proactively improved in-body assessment procedures, leading to more accurate patient results and personalized lifestyle recommendations.
• Effectively managed the IT database for patient records, ensuring data accuracy and accessibility.

• Successfully collected and managed personal patient data into a database system for easy access and management.
• Collected data of broken PCs, recorded the issues in the system, and prioritized repair tasks.
• Successfully repaired and maintained PCs, performing installations of software such as Windows and other necessary applications.
• Monitored the server for any signs of breakdown or performance issues, ensuring smooth operations.
• Conducted troubleshooting for staff members who lost internet connection on their PCs, resolving issues promptly.
• Managed to implement a router Wi-Fi password change in the Research Officer Department room, enhancing network security.
• Provide first level troubleshoot setup, configure, and support IT equipment include, PC, printer, scanner, notebook and software related issue.

• Handled the payment of items during the checkout process.
• Managed various transaction using cash register and card terminal.
• Counted all the cash in register as well as card transaction receipts at the end of the day.
• Compared the physical cash in cash register with the amount stated in the system to tally the record (to look for shortaged or over amount).