MUHAMMAD LUQMAN HAMIZI BIN JAMALUDIN

Reduced project timeline by effectively managing resources and prioritizing tasks according to business requirements.

• Tested and deployed scalable and highly available software products.
• Designed and developed forward-thinking systems that meet user needs and improve productivity.
• Built databases and table structures for web applications.
• Managed software development and support using formal specifications, data flow diagrams and other design techniques.
• Contributed to revenue growth by actively participating in pre-sales activities, including product demonstrations and client consultations.
• Collaborated with cross-functional teams to design, develop, and implement scalable applications tailored to client needs.
• Ensured seamless integration with existing systems by meticulously evaluating compatibility during development phases.
• Fostered culture of innovation within team, encouraging exploration of new technologies and cutting-edge solutions for complex challenges.
• Improved customer satisfaction by providing technical support and troubleshooting assistance for complex application issues.
• Increased customer retention rates through proactive engagement during post-implementation support, ensuring all client needs were met and exceeded.
• Bolstered application reliability by establishing and maintaining thorough documentation of system specifications, design decisions, and user requirements.
• Championed continuous improvement initiatives within organization, applying agile methodologies to drive positive change in development processes.
• Enhanced software functionality by identifying and resolving application issues in timely manner.
• Delivered optimal system performance by conducting thorough application testing and analysis.
• Advanced organizational objectives by participating in strategic planning sessions, offering insights on emerging trends in application consulting.
• Expedited issue resolution with clear communication between stakeholders, fostering strong relationships with clients and internal teams alike.
• Increased software adoption rates by developing comprehensive user guides and training materials for clients.
• Analyzed work to generate logic for new systems, procedures and tests.
• Estimated work hours and tracked progress using Scrum methodology.
• Conducted data modeling, performance and integration testing.
• Tested functional compliance of company products.
• Performed unit and comprehensive testing to drive functional and technical deliverables.
• Met with internal and external customers to develop relationships and foster co-innovation opportunities.
• Delivered optimal system performance by conducting thorough application testing and analysis
• Ensured seamless integration with existing systems by meticulously evaluating compatibility during development phases
• Increased customer retention rates through proactive engagement during post-implementation support, ensuring all client needs were met and exceeded
• Analyzed work to generate logic for new systems, procedures and tests
• Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
• Translated technical concepts and information into terms parties could easily comprehend.

• Resolved issues and escalated problems with knowledgeable support and quality service.
• Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
• Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
• Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
• Improved system efficiency by implementing and optimizing hardware and software components.
• Optimized networked software and operating systems by applying updates and patches.
• Implemented networking and server changes to meet client budgets and needs.
• Conducted end-user reviews for modified and new systems.
• Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members
• Provided expert support for end-users, ensuring optimal system performance and user satisfaction
• Reduced downtime for critical systems through proactive monitoring and maintenance tasks