Summary
Overview
Work History
Education
Skills
Timeline
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Muhammad Izzat Hakim Bin Zainal Abidin

Muhammad Izzat Hakim Bin Zainal Abidin

Administration, Operation And Human Resource
Kuala Lumpur

Summary

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Assistant HR & Admin

MTU Power Systems Sdn. Bhd.
07.2024 - Current
  • Managed general office administration, including office facilities, stationery, pantry supplies, and upkeep.
  • Provided support for international and domestic travel arrangements for corporate employees.
  • Performed receptionist duties and acted as the main contact for all post and courier services.
  • Coordinated with IT on MTU Business Portal, IPAS, and MTU system access.
  • Ensured timely renewal of permits and business licenses, maintaining up-to-date data (e.g., MIDA, SEDA, MOF, MyHijau, CIDB).
  • Assisted the Powergen team with local Factory Acceptance Tests (FAT) with clients.
  • Supported the Business Development team with vendor registration and managed Vendor tender/RFQ systems (e.g., Petronas, TNB, Serba Dinamik, TM).
  • Updated MPS LinkedIn, Facebook, and other platforms with key project information and updates.
  • Coordinated and arranged corporate gifts for project commissioning and sales events.
  • Assisted with staff claims and other support tasks (e.g., compiling company credit card receipts).
  • Maintained ISO processes, procedures, and documentation

Supervisor

Petco Trading Labuan Ltd
06.2022 - 05.2024
  • Liaised with terminals, authorities, and stakeholders to provide timely updates on loading/unloading status.
  • Coordinated and submitted all required documents for operational transactions in compliance with Letter of Credit (LC) and buyer/seller requirements.
  • Collected, prepared, verified, and submitted documents including invoices, Debit Notes (DN), Credit Notes (CN), and Instructions for Payment (IFP).
  • Ensured all billing amounts matched the Sales and Purchase Agreement before forwarding to the Finance Department.
  • Calculated and identified potential claims such as Demurrage or Interest, highlighting abnormalities for further investigation.
  • Filed claims with appropriate supporting documentation within the time-barred period to ensure timely remittance of sales proceeds.
  • Monitored and updated the Trading Risk Management System (TRMS – Endur) and Monthly Lifting Program (MLP).
  • Maintained inventory control and scheduled updates for shipments and road tankers.

Junior Associate Data Management

DHL Asia Pacific Shared Services
02.2021 - 04.2022
  • Responsible for SVC outbound data entry requirements.
  • Ensured standardized outbound data entry met productivity and quality standards.
  • Managed inbound data cleansing and classification of dutiable materials for various countries.
  • Ensured accurate date capture for customer tracking and complete shipment data entry.
  • Verified the correctness of customs clearance information.

Non Executive

Global Human Resource Shared Services PETRONAS
08.2017 - 12.2020
  • Performed digitization of records into the employee portal.
  • Sorted, scanned, and indexed all completed X-files for digitization, physical filing, and barcode labeling.
  • Searched, screened, and consolidated completed employee X-files for submission to PETRONAS.
  • Prepared weekly reports on X-file search activities to track the progression of document handling.

Skim Latihan Bersepadu

Employee Provident Fund
06.2016 - 05.2017
  • Assisted supervisor in updating the Department Balance Scorecard (BSC) on a timely basis.
  • Collected and analyzed department achievements for each project.
  • Supported the supervisor in Quality Assurance for all EPF branches.
  • Assisted in determining Key Performance Indicators (KPIs) for employees.
  • Assisted in preparing presentation slides for the Head of Department.

Education

Bachelor - Business Administration in Management

University Kuala Lumpur Business School
Kuala Lumpur, Malaysia
04.2001 -

Diploma - Human Resource Management

Poly-Tech Mara College
Kuala Lumpur
04.2001 -

Skills

Fast learner

Computer skills

Time management

Data entry

Office administration

Team collaboration

Problem-solving

Timeline

Assistant HR & Admin

MTU Power Systems Sdn. Bhd.
07.2024 - Current

Supervisor

Petco Trading Labuan Ltd
06.2022 - 05.2024

Junior Associate Data Management

DHL Asia Pacific Shared Services
02.2021 - 04.2022

Non Executive

Global Human Resource Shared Services PETRONAS
08.2017 - 12.2020

Skim Latihan Bersepadu

Employee Provident Fund
06.2016 - 05.2017

Bachelor - Business Administration in Management

University Kuala Lumpur Business School
04.2001 -

Diploma - Human Resource Management

Poly-Tech Mara College
04.2001 -
Muhammad Izzat Hakim Bin Zainal AbidinAdministration, Operation And Human Resource