Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Work Availability
Work Preference
Quote
Software
Interests
OperationsManager
Muhammad Iqmal Bin Kairudin

Muhammad Iqmal Bin Kairudin

CEO-Entrepreneur
Kuantan, Pahang,kempadang makmur

Summary

Proven leader and innovative entrepreneur with a track record of enhancing customer satisfaction and significantly increasing revenue at MyBean Republika Enterprise. Expert in strategic planning, financial management, and fostering strong client relationships. Skilled in team collaboration and leadership, driving a 99.7% growth in annual sales through effective business development and marketing strategies. Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Creative Business Owner with exceptional background spent in f&b. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in f&B industry. Highly motivated and experienced CEO Entrepreneur passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
3
3
Languages

Work History

F&B Executive

MyBiz Empire Enterprise
Bandar Penawar, 01
06.2019 - 07.2024
  • Enhanced overall guest experience by consistently monitoring service quality and making necessary adjustments based on feedback from both guests and employees alike.
  • Collaborated with marketing professionals to create enticing promotional materials for the F&B offerings, resulting in increased awareness and patronage.
  • Increased customer satisfaction by implementing innovative menu items and improving existing recipes.
  • Assessed employee performance through regular evaluations while setting clear goals for both individual development as well as team success.
  • Developed a comprehensive employee training program that resulted in increased staff retention and improved performance.
  • Led the transition towards sustainable practices within the F&B department by sourcing eco-friendly packaging, reducing food waste, and promoting locally sourced ingredients.
  • Conducted regular inventory checks and implemented efficient ordering systems for optimal stock management.
  • Established strong relationships with local suppliers, ensuring consistent availability of fresh ingredients at competitive prices.
  • Maintained strict adherence to food safety regulations and guidelines, minimizing risk of contamination and illness among guests and employees alike.
  • Streamlined kitchen operations for enhanced efficiency and reduced food waste.
  • Ensured accurate financial reporting by meticulously monitoring daily sales records and reconciling discrepancies promptly when necessary.
  • Actively contributed in designing an aesthetically appealing dining area that elevated the overall ambiance of the restaurant, attracting more patrons.
  • Implemented cost-saving measures within the F&B department, reducing overall expenses without compromising on quality or guest experience.
  • Maintained highest standards for beverage quality and service.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
  • Managed bar and wait staff and directed hiring program.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.
  • Responded to customer complaints, addressing concerns, and distress with amicable interactions.
  • Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Successfully managed challenging situations with guests by resolving complaints professionally and efficiently, maintaining a positive reputation for the establishment.

Education

No Degree - Entrepreneurship

Kolej Komuniti Bandar Penawar
Bandar Penawar, Johor, Malaysia
04.2001 -

No Degree - Business Financial Management

Kolej Komuniti
Bandar Penawar, Johor, Malaysia
04.2001 -

No Degree - Business Management

Kolej Komuniti
Bandar Penawar, Johor, Malaysia
04.2001 -

No Degree - Food Handling

Kolej Komuniti
Bandar Penawar, Johor, Malaysia
04.2001 -

No Degree - (I.T) Computer Application Software

Kolej Komuniti
Bandar Penawar, Johor, Malaysia
04.2001 -

No Degree - Product Packaging & Labeling Product

Kolej Komuniti
Bandar Penawar, Johor, Malaysia
04.2001 -

No Degree - Village Chicken Farming Management

(ITU-JPV)
04.2001 -

No Degree - Broiler Farming Management

(ITU-JPV)
04.2001 -

Skills

Business Planning

Accomplishments

  • Collaborated with team of MyBiz Empire in the development of ice cream catering.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of (7) staff members.
  • Documented and resolved business and management, accounting, budgeting which led to successful
  • Collaborated with team of DE' PARTNERS CONSULTANT in the development of village chicken farming.
  • Achieved excellent by completing project and run business with accuracy and efficiency.
  • Achieved excellent by using accounting and business software, myob, excel, sql, ubs, erp, crm, bi for business management, accounting, budgeting tasks.
  • Achieved good by introducing and using microsoft point and canva for presentation tasks.
  • Achieved good by introducing and using email management software, document management systems, workflow automation tools for correspondence matters and documentation tasks.

Timeline

F&B Executive

MyBiz Empire Enterprise
06.2019 - 07.2024

No Degree - Entrepreneurship

Kolej Komuniti Bandar Penawar
04.2001 -

No Degree - Business Financial Management

Kolej Komuniti
04.2001 -

No Degree - Business Management

Kolej Komuniti
04.2001 -

No Degree - Food Handling

Kolej Komuniti
04.2001 -

No Degree - (I.T) Computer Application Software

Kolej Komuniti
04.2001 -

No Degree - Product Packaging & Labeling Product

Kolej Komuniti
04.2001 -

No Degree - Village Chicken Farming Management

(ITU-JPV)
04.2001 -

No Degree - Broiler Farming Management

(ITU-JPV)
04.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementFlexible work hoursStock Options / Equity / Profit SharingPersonal development programs

Quote

"Never give up on finding grace and sustenance"
IQMAL

Software

EXCEL

MYOB

MICROSOFT WORD

MICROSOFT POINT

CANVA

UBS

SQL

Interests

Multi-talented

Integrity

Self motivation

Emotional intelligence

Leadership skill

Self-motivation

Openness to learning

Interpersonal skill

Ethics

F&B skills

Business intelligence

Muhammad Iqmal Bin KairudinCEO-Entrepreneur