Muhammad Hazwan Zahari
No 1392 Felda Keratong 5 , Bdr Tun Razak, Pahang Darul Makmur
Summary
I have worked in manufacturing process for three years, focusing on operating, set up, perform troubleshooting and minor maintenance of CNC milling machines.
After three good years in manufacturing process, I went on to secure another role in sales and marketing where I do chat and phone customer support, utilize digital marketing, develop sales strategies and implementing sales tactics alongside building customer relationships and understanding customer need with interpersonal skills for superior customer service.
I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. I am committed to delivering exceptional customer service, stay calm under pressure and portray a positive attitude. I am willing to take on added responsibilities to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Sale and Marketing Associate
H&F Fluffy
03.2023 - Current
- Enhanced social media presence with creative content and effective targeting.
- Streamlined processes to improve efficiency in the marketing department, reducing turnaround times for deliverables.
- Collaborated on content creation for company blog, driving organic traffic and boosting search engine rankings.
- Consulted with businesses to supply accurate product and service information.
- Analyzed sales data to uncover insights that informed future strategies for targeting specific demographics or regions effectively.
- Coordinated with marketing team on creating collateral materials that effectively communicated product benefits, generating increased interest from prospects.
- Boosted sales revenue by developing and implementing targeted marketing campaigns.
CNC Milling Machinist
Racing Boy (Meng Kah Auto Parts)
01.2022 - 03.2023
- Identified and replaced broken or worn tools and made tool offsets.
- Worked closely with programmers to troubleshoot technical issues, resulting in improved machine performance and fewer errors.
- Studied instructions, labels, blueprint specifications and materials before beginning projects and operating equipment.
- Consistently met tight tolerances for precision components used in aerospace, medical device, and automotive industries.
- Handled preventive maintenance and minor repairs on machines to sustain performance.
CNC Mill Machinist
Mic-Co
08.2021 - 12.2021
- Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
- Increased efficiency by collaborating with team members to troubleshoot complex issues and share solutions across the department.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Used CNC and manual equipment to perform both initial and final machining.
- Enhanced production efficiency by performing routine maintenance and troubleshooting on milling machines.
Education
Diploma Mechanical Manufacturing CAD/CAM
National Advanced Youth Vocational Institute-IKTBN
Sepang, Selangor, Malaysia2021
Skills
- Marketing Analytics
- Target Audience Identification
- CRM Management
- Product Promotion
- Point of sale operation
- Multitasking Abilities
- Problem-Solving
- Teamwork and Collaboration
Languages
Malay
Native language
English
Advanced
C1
Timeline
Sale and Marketing Associate
H&F Fluffy
03.2023 - Current
CNC Milling Machinist
Racing Boy (Meng Kah Auto Parts)
01.2022 - 03.2023
CNC Mill Machinist
Mic-Co
08.2021 - 12.2021
Diploma Mechanical Manufacturing CAD/CAM
National Advanced Youth Vocational Institute-IKTBN
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