Highly experienced IT Project Management professional with 6 years of expertise in managing the full project lifecycle for software applications, system enhancements, data migrations, IT network infrastructure, and ERP system projects. Skilled in utilizing IT project development methodologies and tools to streamline processes and ensure on-time, within-budget delivery. Proven ability to lead and motivate cross-functional teams, manage stakeholders, and resolve conflicts effectively
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Senior Executive, IT Project Management
Hartalega NGC
Petaling Jaya, Selangor, Malaysia
11.2024 - Current
Responsible in leading the IT scope of the Business Continuity Plan (BCP) for ransomware attacks, focusing on risk reduction. This involved pinpointing critical systems essential to Hartalega's operations, implementing automated data extraction for crucial reports and validating manual forms necessary for BCP activation. These actions directly minimized operational risk during system recovery and active attack scenarios.
Manage a comprehensive Network and Firewall Configuration Hardening project by remediating 645 vulnerability findings identified through a thorough vulnerability assessment. This involved strategic planning and prioritization, logical grouping of findings for efficient remediation and in-depth impact analysis to understand potential risks.
Led the implementation of a risk mitigation project in Hartalega's D365 ERP system by establishing HNGC 1.5 addresses for designated customers. This initiative provided a crucial backup address for US FDA compliance following the Bestari Jaya factory decommissioning, guaranteeing the continuity of US shipments
Successfully managed an operational challenge by delivering an enhancement to the Post Treatment Surgical Glove Batch Card. This project added a new machine input information into the Hartalega Floor System surgical module, providing the production team with essential visibility into glove batch movement and machine processing during the Post Treatment phase.
Managed projects from start to finish using Waterfall and Agile methodologies, which involved project planning and execution, System Integration Testing (SIT) to ensure seamless integration of components, User Acceptance Testing (UAT) to validate functionality and meet user needs, project closure and handover
IT Project Management
Star Media Group Berhad
Petaling Jaya
05.2024 - 11.2024
Led a comprehensive vulnerability assessment project of the Star Media Network with the internal cybersecurity team, resulting in a more secure network infrastructure
Drive a POC initiative for a endpoint solution aiming to select the most product replace and enhance Star Media Network's proactive threat detection and incident response capabilities
Plan and orchestrate resource allocation to address the issues gaps identified in post-vulnerability assessment project
Maintained consistent communication with management and co-workers, updating them on project progress and issue logs
Collaborated with cross-functional stakeholders to develop effective project plan and timeline
IT Project Engineer
Hartalega NGC
Petaling Jaya
10.2020 - 04.2024
Led the implementation of a new enhancement to the Hartalega customer service portal by combining the Customer Service Portal and Customer Order Fulfillment systems into a single application. This provided the sales department control over Hartalega customer data, order delivery processes, and latest status updates, significantly enhancing their ability to manage customer relationships and order fulfillment
Assist project manager to track and facilitate the data migration activity for Hartalega's new HRMS system
Delivered three new systems at the Hartalega Bestari Jaya site to integrate with the implemented new ERP system
Led the planning of all system migration and testing, successfully transitioning Hartalega from Internet Explorer to Chrome as the default browser
Delivered various digital form projects, eliminating manual processes, saving paper usage, and streamlining workflows
Supported the project manager in managing and tracking progress for the Hartalega cybersecurity project implementation, enhancing the security of Hartalega's OT network
Defined project scope, business requirements, and timelines based on user justification requests
Oversaw 3-4 overlapping projects to develop internal software and dashboards for company users
Prepared project documentation, including project charter, Gantt chart, timeline, and closure report
Communicated and managed cross-functional stakeholders throughout project implementation
Maintained project costs within the initial project budget
Implementation Lead - Contract
TOUCH N GO
Kuala Lumpur
04.2019 - 10.2020
Led the rollout implementation for the Paydirect system in all Klang Valley highways within 1 year
Successfully led the first Paydirect system implementation in a closed-system highway (Senai-Desaru Expressway-SDE) in Johor
Coordinated and liaised with highway owners for PayDirect and RFID rollout projects
Managed a team of 5 in enhancing the customer careline system
Coordinated SIT & UAT for PayDirect and RFID implementation
Conducted Trial Operation and Close-Out (TOC) for the PayDirect and RFID Implementation
Analyzed data and identified root causes of issues in TNG PayDirect transactions
Produced monthly performance reports for highway owners based on analysis results
Conducted data validation with the operations team for highway settlement reports
Internship
Capital DK Consulting Sdn Bhd
Kuala Lumpur
09.2017 - 04.2018
Making research on big data analytics to improve the internal company product solution
Provide competitor analysis and report to higher management
Assisting the project manager and solution architect by providing a timeline and gathering requirements to develop a new website for the company
Developing a prototype design for the new company website using development tools
Education
Bachelor of Technology - Business Information System
Universiti Teknologi PETRONAS
05.2015 - 12.2018
Skills
Project Management Methodologies
Agile Project Management
Project Planning & Execution
Cross Functional Communication
Risk & Change Management
Timeline
Senior Executive, IT Project Management
Hartalega NGC
11.2024 - Current
IT Project Management
Star Media Group Berhad
05.2024 - 11.2024
IT Project Engineer
Hartalega NGC
10.2020 - 04.2024
Implementation Lead - Contract
TOUCH N GO
04.2019 - 10.2020
Internship
Capital DK Consulting Sdn Bhd
09.2017 - 04.2018
Bachelor of Technology - Business Information System
Solutions Architect/Business Developer/Project Management at McNaughton-McKay Electric CompanySolutions Architect/Business Developer/Project Management at McNaughton-McKay Electric Company
Project Management Consultant & Lead Solutions Engineer at The Detroit PistonsProject Management Consultant & Lead Solutions Engineer at The Detroit Pistons