MUHAMMAD HAZIQ ZULKIFLI
Kulim
Summary
Experience in production and quality control, dedicated to improving operational performance and ensuring safety compliance. Recognized for implementing strategies that lead to measurable improvements in quality and efficiency.
Overview
12
12
years of professional experience
Work History
Technical Assistant
APM Delta Seating Systems
Kulim
08.2025 - Current
- Warranty technical assistance provides customers with support and guidance when issues arise with products covered under warranty. It includes troubleshooting, repair coordination, replacement processing, and clear communication of warranty terms. The goal is to ensure customers receive timely solutions, maintain product reliability, and experience confidence in the manufacturer's commitment to quality and service.
Supervisor
Xadacorp Sdn Bhd
Kulim
02.2019 - 07.2025
- Identify all issues within the team and provide continuous support to all members according to operating standards. Supervise the effective working of production personnel, prepare effective production schedules, and ensure compliance with all company policies and budgets. Coordinate with equipment and process teams to ensure compliance with all protocols and maintain quality.
Production Specialist
Mazda Kulim Plant
Kulim
02.2014 - 03.2019
- Tasks include installing plastic parts, electronics, and corresponding painted components. Repairing imperfect or damaged plastic, electronic, and painted parts. Ensuring the use of PPE and performing work processes in accordance with SOPs.
Education
SPM - Trade
SMK DATO LELA PAHLAWAN
PADANG SERAI12-2011
Skills
- Microsoft Word, PowerPoint, and Excel
- Time management
- Teamwork
- Adaptability
- Quality assurance
- Attention to detail
- Process improvement
- Communication
- Warranty support
Languages
Malay
Proficient
C2
English
Upper Intermediate
B2
Accomplishments
- Award Of Excellence (Perfect Attendance)
Timeline
Technical Assistant
APM Delta Seating Systems
08.2025 - Current
Supervisor
Xadacorp Sdn Bhd
02.2019 - 07.2025
Production Specialist
Mazda Kulim Plant
02.2014 - 03.2019
SPM - Trade
SMK DATO LELA PAHLAWAN