Muhammad Haziq Mohd Zin
Quality Engineer
Butterworth,Penang
Summary
Dynamic and driven quality engineer at Intel Technologies with a passion for learning and tackling challenges. Seeking a position within a forward-thinking organization where I can leverage my expertise in electronic engineering, particularly in the semiconductor field, to contribute to the achievement of company and team objectives while furthering my own professional growth. Able to start immediately.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Product Quality Engineer
Intel Technologies
Bayan Lepas, Penang
07.2022 - 06.2024
- Implemented Failure Analysis and Fault Isolation procedures to promptly address customer concerns regarding Intel products, leveraging analysis outcomes for ongoing internal and external improvement
- Devices: Arria, Cyclone, Stratix, Max, and up to 5th generations
- Primary Deliverables: Debug/fault replication, Electrical Fault Isolation (EFI), root cause analysis
- FA/8D report, test/process improvement feedback to various parties
- Evaluated electrical and mechanical characteristic of FPGA components by performing analysis such as VIRAL (I-V curve), ICC analysis, VI inspection and production testing, and further the fault isolation if needed
- Analysed failure reports, production data, and components to identify trends, and recommend improvements in product yield, quality, and reliability, collaborating with various teams
- As the FA report owner, systematically categorized each returned device, documenting identified failure mechanisms and corresponding technical findings until resolution
- Engaged with other technical leads, managers, and internal stakeholders for project resourcing, cost/schedule planning, and cross-functional/organizational initiatives
- Maintained Turnaround Time above 80% to ensure high levels of customer satisfaction
- Proficiently troubleshooted challenges related to CRAM, ARM SoC, and ATPG using software tools such as Quartus, DS-5
Customer Service Engineer
NCR Global Corporation
Damansara, Kuala Lumpur
02.2021 - 06.2022
- Diagnosed and resolved hardware and software issues with NCR SelfServ™ products, including ATMs (S1 & S2), BRMs, CDMs, and SelfCheckouts.
- Coordinated appointments and communication between engineers, customers, and third-party vendors such as Armor, S4g Safeguard, and internet providers.
- Generated comprehensive post-repair reports for customers and management to ensure smooth project flow.
- Thrived in high-pressure environments, managing troubleshooting, reporting, and KPI fulfillment simultaneously.
Engineering Intern
Nationgate Solution (M) Sdn. Bhd
Perai, Penang
10.2021 - 12.2021
- Oversaw operations of the reflow oven machine, conducting pre-flow testing and analyzing postproduction results.
- Managed the SMT process, overseeing equipment including the solder paste printer, glue dispenser, solder paste inspection machine, and pick and place machine.
- Received extensive training on the automatic optical inspection machine, utilizing its capabilities to monitor PCB defects such as nodules, scratches, stains, bridges, and connectivity issues.
- Conducted preventive maintenance on all machinery to ensure optimal performance.
Education
Bachelor of Science - Electrical And Electronic Engineering
06.2017 - 02.2021
- CGPA: 3.13 - Major in Electronic (Computer)
- Thesis: Quarantine Perimeter Breach Monitor and Alert System Using Smartphone for Suspected COVID-19 Self Quarantine Patient (CAMS).
- Capstone Project: Smart IoT Based Home Surveillance - Protus, Arduino Uno, Blynk
- Silver medallist in Penang International Invention and Design 2021 (PIID 2021)
Skills
Technical Skills:
- Debugging, Scanning Electron Microscopy (SEM), Time-Domain Reflectometry (TDR), Corrective action, Microelectronics, Microsoft Excel, VNC viewer, LDB Viewer, VIRAL, SQL, Pathfinder, JMP, Dataview, Omnimap
Soft Skills:
- Problem-solving, communication, negotiation, written communication, adaptability, willing to learn
Languages
- English (Fluent)
- Malay (Native)
Accomplishments
Activity Involvement:
Actively Participated in Project Leadership and Communication program during Bachelor's degree program
References
Mr, Amin Mazlan
Operation Leader
Phone: +6018-3109244
Languages
Timeline
Product Quality Engineer - Intel Technologies
07.2022 - 06.2024
Engineering Intern - Nationgate Solution (M) Sdn. Bhd
10.2021 - 12.2021
Customer Service Engineer - NCR Global Corporation
02.2021 - 06.2022
Universiti Teknologi MARA - Bachelor of Science, Electrical And Electronic Engineering
06.2017 - 02.2021
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