Muhammad Haziq Akmal Bin Hanafi

Experienced in Quality Check,Inbound,Handover,Offline,Customer Service.

Quality Check.

• Performed a quality check on a customer's returns product accordingly to the SOP.Including inpsecting goods,identifying customer's concern,packaging with full care and safety and reshipping goods back to the seller.

Inbound

• Managed to receiving incoming volumes from 3PL and able to handle the process smoothly.
• Able to give a satisfactory result to customer during customer walk-in.
• Have a good relationship between 3PL team as a Team Leader of Inbound.
• Managed multiple tasks in high-volume environment and maintained the atmosphere to be smooth as possible.

Handover

• Able to separate and sort which type of goods need to be shipped to which seller
• Managed to handover finished product to the responsible party safely.

Offline

• Managed to follow orders outside of jop scope on assisting such as relocating high-volumes goods to the ordered location.
• Being able to give opinions and solutions on current complication.
• Demonstrated knowledge and applied proper goods handling standards.
• Maintained strong working relationships with coworkers and other departments, fostering a collaborative environment that improved overall efficiency.

Refferences

Fared Saharuddin

Senior Associate

+601163882933

Syafiq Aiman

Senior Associate

+60132498258