Muhammad Haziq Aiman Bin Mohd Yazid
Shah Alam, Selangor
Summary
A motivated and creative person with a strong work ethic. Great at communicating and working well with others. Positive, adaptable, and excel in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Customer Service Assistant
SPEAK UP LONDON
08.2023 - 01.2024
- Provide comprehensive support to parents and students regarding enrollment, class schedules, and general inquiries through phone, email, and in-person meetings.
- Managed the student enrollment process, ensuring accuracy in registration forms, tution fee processing, and class placement
- Addressed and resolved complaints from parents and students, ensuring a positive outcome and maintaining high level of satisfaction.
- Collected feedback from parents and students on the quality of educational programs and services, and provided actionable insight to the management team.
Event Promoter
TurnUp Gang
06.2023 - 08.2023
- Promoted events at various venues throughout Kuala Lumpur, including some of the city's top venues.
- Collaborated with event organizers to develop marketing and promotional strategies to increase ticket sales and attendance.
- Managed social media channels to promote events and engage with potential attendees.
- Utilized various marketing techniques, including email marketing and influencer outreach, to increase event awareness and attendance.
- Worked with a team of promoters to achieve collective sales targets and goals.
- Coordinated transportation for VIP clients to and from events.
- Managed guest lists and coordinated service for VIP clients.
Production Assistant
FILMER FACE STUDIO
12.2022 - 03.2023
- Assisted with the planning and coordination of pre-production activities, including script breakdowns, scheduling, and location scouting.
- Provided on-set support during filming, including setting equipment, managing props, and assisting with scene changes to ensure smooth production operations.
- Performed various administrative duties such as answering phones, managing calendars, and handling correspondence to support production team.
- Provided support during post-production, including organizing and logging footage, and assisting with editing tasks as needed.
Hotel Events Coordinator
Dormani Hotel
02.2021 - 08.2022
- Coordinated and executed a variety of events, including conferences, weddings, and corporate meetings.
- Maintained clear and regular communication with clients to understand their event requirements and preferences.
- Managed event budgets, ensuring cost-effectiveness and adherence to financial constraints.
- Developed and adhered to detailed event timelines, ensuring all elements were executed smoothly.
- Worked with a team of promoters to achieve collective sales targets and goals. Maintained relationships with venue managers and staff to ensure successful event execution.
- Coordinated transportation for VIP clients to and from events. Managed guest lists and coordinated service for VIP clients.
- Sought opportunities for process improvement, implementing lessons learned from previous events.
Education
SPM-V Business Management -
College Vocational Dato Seri Mohd Zin
Malacca 01.2018 - 04.2019
Skills
Ability to work in a team
Communication skills
Leadership skills
Microsoft Office
Computer Skills
Fast learner
Receiving support
Customer Service
Communication Skills
Proficient in clear verbal and written communication, adept at building relationships, active listening, and adjusting communication style for different audiences and technologies
References
SPEAKUP LONDON
Musa Akhan
musa@speakuplondon.com
+442077340444
TURNUP GANG
Sami
+601161371160
FILMER FACE STUDIOS
Sky Asri
sky.filmerstudios@gmail.com
+60187020401
DORMANI HOTEL KUCHING
Shahreen Putri
shahreenputri@yahoo.com
+60173467124
Timeline
Customer Service Assistant
SPEAK UP LONDON
08.2023 - 01.2024
Event Promoter
TurnUp Gang
06.2023 - 08.2023
Production Assistant
FILMER FACE STUDIO
12.2022 - 03.2023
Hotel Events Coordinator
Dormani Hotel
02.2021 - 08.2022
SPM-V Business Management -
College Vocational Dato Seri Mohd Zin
01.2018 - 04.2019
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