MUHAMMAD HAZIQ BIN ADAM SIM
Customer Sales Representative
Taman Seri Taming, Cheras, Selangor 43200
Overview
4
4
years of professional experience
Work History
Insurance Agent
AIA Berhad
08.2023 - Current
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
Customer Service Sales Representative
WANTJOIN (M) SDN. BHD.
03.2021 - 02.2022
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by resolving warranty claims efficiently and effectively.
- Daily checking and follow-up with customer product rating and ensure to assist for any problem arise
- Manage customer support in online platform such as Lazada, Shopee & Company Website
- Design poster & banner product during sales and new release
Education
Multimedia
YPC International College
Kuala Lumpur, Malaysia 04.2001 -
Skills
Attention to detail
Time management
Product knowledge
Client relations
Adobe Photoshop & Illustrator
Premier Pro Editor
Timeline
Insurance Agent
AIA Berhad
08.2023 - Current
Customer Service Sales Representative
WANTJOIN (M) SDN. BHD.
03.2021 - 02.2022
Multimedia
YPC International College
04.2001 -