Muhammad Hasziq Fikri Haszlan
Senior Sale Executive
Bandar Sunway, Selangor
Summary
Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers. High-achieving Senior Sales Executive with drive and expertise to handle any sales challenge. Dedicated to consistently surpassing quotas and diligently pursuing and converting new leads to enhance revenue streams. Energetic and committed to top performance. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
8
8
years of professional experience
Work History
Senior Sales Executive
Wah Chan
09.2020 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Sales Assistant
Cotton On Sunway Pyramid
10.2017 - 09.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Waiter
Swensen's Subang Jaya
01.2017 - 08.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Malaysian Certificate of Education (SPM) -
Sekolah Menegah Subang Jaya
Subang Jaya, SelangorSkills
Customer service
Teamwork
Store operations
Sales funnel management
Professional Networking
Sales expertise
Sales strategy
Sales Team Leadership
Product Promotions
Client Development
Service promotions
Personal Information
- Date of Birth: 02/23/01
- Nationality: Malaysian
Languages
English
Bahasa Melayu
Timeline
Senior Sales Executive
Wah Chan
09.2020 - Current
Sales Assistant
Cotton On Sunway Pyramid
10.2017 - 09.2020
Waiter
Swensen's Subang Jaya
01.2017 - 08.2017
Malaysian Certificate of Education (SPM) -
Sekolah Menegah Subang Jaya
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