Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

MUHAMMAD HARITH IQBAL

ADMIN OFFICER
Bandar Bera, Pahang

Summary

Dynamic and results-oriented professional with extensive experience at Pusat Khidmat Rakyat ADUN Kemayan, adept in data entry and customer service. Excelled in multitasking and team collaboration, significantly enhancing customer loyalty and operational efficiency. Proven adaptability and exceptional communication skills, fostering positive work environments and streamlining administrative processes. Proficient in MS Words, MS Excel, MS Access, MS Powerpoint, MS Outlook, Canva.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Administrative Officer

Pusat Khidmat Rakyat ADUN Kemayan
07.2023 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Input data and processed system change to generate accurate reports.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Ensured timely completion of necessary administrative tasks such as reporting on daily activities and maintaining accurate records of client interactions.

Crew Member

Kenny Rogers Roasters
03.2020 - 11.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Took orders, prepared meals, and collected payments.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

High School Diploma -

KOLEJ POLY-TECH MARA, KUANTAN
Kuantan, Pahang, Malaysia
12-2023

No Degree - SPM

SEKOLAH MENENGAH AGAMA CHENOR
Maran, Pahang, Malaysia
12-2019

Skills

Data acquisition

Multitasking proficiency

Patience and composure

Exceptional communication

Customer service

Adaptability and flexibility

Fast learner

Verbal communication

Teamwork and collaboration

Time management

Analytical thinking

Team collaboration

Data entry

Data collection

Software

MS Words

MS Excel

MS Powerpoint

MS Access

MS Outlook

Canva

Timeline

Administrative Officer

Pusat Khidmat Rakyat ADUN Kemayan
07.2023 - Current

Crew Member

Kenny Rogers Roasters
03.2020 - 11.2020

High School Diploma -

KOLEJ POLY-TECH MARA, KUANTAN

No Degree - SPM

SEKOLAH MENENGAH AGAMA CHENOR

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