Muhammad Haikal Hazim Mohd Lazim
Bachelor Science Of Foodservice Management
Malacca
Summary
A recent graduate holding a degree in Food Service Management from University Putra Malaysia, gained valuable experience through a comprehensive six-month internship as a restaurant crew member. This immersive experience provided the practical insights spanning from back-of-house to front-of-house operations. Acknowledged for an exceptional interpersonal skills, warm demeanor, adept problem-solving abilities, and a continuous commitment to learning, I possess an unwavering enthusiasm for contributing to the dynamic realms of sales and management within the food industry.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Front of the House and Cook
Blacky SC Enterprise
Selangor
08.2023 - 12.2023
- Established standard recipes and SOP for every menu items, including food costing.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Trained and supervised cooking staff to expertly meet daily needs.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Improved restaurant's marketing strategies by using promotions, loyalty card and boost social media posting.
- Planned new business strategy and successfully increased daily sales up to 40%.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
Intern (kitchen Crew)
Pizza San Francisco Sdn Bhd
Selangor
03.2022 - 09.2022
- Prepared food over 100 orders per day according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Learned other teammates' work tasks to train as backup during busy hour.
- Assisted in setting up and breaking down kitchen stations.
Education
Bachelor of Science - Food Services Management
University Putra Malaysia
Selangor, Malaysia 04.2001 -
No Degree - Foundation In Agricultural Science
University Putra Malaysia
Selangor, Malaysia 04.2001 -
Skills
Leadership
Certification
Certified Halal Executive Program
Timeline
Front of the House and Cook
Blacky SC Enterprise
08.2023 - 12.2023
Certified Halal Executive Program
02-2023
Intern (kitchen Crew)
Pizza San Francisco Sdn Bhd
03.2022 - 09.2022
Food Handlers' Training Course
03-2021
Bachelor of Science - Food Services Management
University Putra Malaysia
04.2001 -
No Degree - Foundation In Agricultural Science
University Putra Malaysia
04.2001 -
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