MUHAMMAD HAFIZ BIN KAMARUDDIN

TECHNICIAN AND INSTALLMENT AIR CONDITIONING

Johor Bahru, Johor,01

Summary

Accomplished Technician with expertise in HVAC systems and electrical repair at ANP SERVICE. Enhanced customer satisfaction through effective problem-solving and exceptional customer service. Trained new technicians, ensuring consistent high-quality results. Proficient in system troubleshooting and installation, maintaining safety and efficiency. Reduced downtime by swiftly addressing technical issues, boosting operational reliability.

Technical professional with excellent problem-solving skills, customer service, and analytics for 1 year.. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

years of professional experience

Languages

Work History

Technician

ANP SERVICE

02.2024 - 09.2025

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.

Education

No Degree - REFRIGERATION AND AIR CONDITIONING TECHNOLOGY

KOLEJ KOMUNITI BATU PAHAT

Batu Pahat, Johor, Malaysia

04.2001 -

Skills

Maintenance and repairs

Timeline