MUHAMMAD HAFIZ BIN KAMARUDDIN
TECHNICIAN AND INSTALLMENT AIR CONDITIONING
Johor Bahru, Johor,01
Summary
Accomplished Technician with expertise in HVAC systems and electrical repair at ANP SERVICE. Enhanced customer satisfaction through effective problem-solving and exceptional customer service. Trained new technicians, ensuring consistent high-quality results. Proficient in system troubleshooting and installation, maintaining safety and efficiency. Reduced downtime by swiftly addressing technical issues, boosting operational reliability.
Technical professional with excellent problem-solving skills, customer service, and analytics for 1 year.. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
1
1
years of professional experience
2
2
Languages
Work History
Technician
ANP SERVICE
02.2024 - 09.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
Education
No Degree - REFRIGERATION AND AIR CONDITIONING TECHNOLOGY
KOLEJ KOMUNITI BATU PAHAT
Batu Pahat, Johor, Malaysia 04.2001 -
Skills
Maintenance and repairs
-Taked the air conditioning readings every month so that the air conditioning is always in good condition
Problem-solving
-Looking for error codes to fix and make it easier to repair the faulty air conditioner
Customer service
-To serve customers so that they are aware of air conditioning and do not get cheated by unqualified technicians
Equipment maintenance
-Maintaining grease on equipment that requires grease, cleaning equipment after use
Installation and repair
-Installing air conditioning and electrical appliances neatly
System troubleshooting
-Looking for faults in the VRV air conditioning system, AVR, AHU,FCU and small air conditioning units
System installation
-Installing VRV air conditioning, AVR, AHU, FCU and home air conditioning
Troubleshooting
HVAC systems
Repair services
Electrical repair
-Doing wiring and troubleshooting for phase 1 and phase 3 with the help of a senior technician
Mechanical Knowledge
-Learning about how a machine works
Mechanical tools
-Has some of its own equipment
Job site cleanup
-Always clean the site before going back
Timeline
Technician
ANP SERVICE
02.2024 - 09.2025
No Degree - REFRIGERATION AND AIR CONDITIONING TECHNOLOGY
KOLEJ KOMUNITI BATU PAHAT
04.2001 -