Microsoft Office
MUHAMMAD FAYYADH BIN MOHD KAMARUDIN
Donor Relation Executive
Shah Alam, Selangor,10
Summary
Highly organized individual with the ability to handle multiple tasks efficiently. Skilled at effectively managing various responsibilities and thriving in a team environment. Capable of adapting to new challenges and consistently delivering high-quality results.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Donor Relation Executive
SYRIA CARE
12.2018 - Current
- Managing and maintaining donor data systematically.
- Coordinating awareness programs and fundraising campaigns to maximize impact.
- Overseeing payment systems such as OnPay, Infaq Pay, Bual Pro, as well as donor database management.
- Analyzing donor data to categorize contributors and develop strategies for increasing donations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
Tele-Sale Executive (Contract)
Maybank Bank Berhad
01.2018 - 12.2018
- Responsible for achieving a monthly sales target of RM33,000.00
- Providing accurate and transparent product information to customers.
- Negotiating pricing, terms and sales conditions with customers.
- Conducting outbound calls to existing customers for product promotions.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Adhering to banking regulations, policies, and procedures at all time.
Sales Assistant
Giant Hypermarket
01.2016 - 12.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Organized in-store promotions to increase awareness of new product lines.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Cashier
Giant Hypermarket
01.2013 - 12.2016
- Handling cashier operations, including opening and closing the counter.
- Handling sales transactions efficiently and ensuring payment accuracy.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
STPM - Physics Science
SMK Seri Perak
Teluk Intan, Perak, Malaysia 01.2011 - 01.2012
SPM - Pure Science Stream
SMK Sultan Abdllah
Chenderong Balai, Perak 01.2009 - 01.2010
PMR -
SMK Sultan Abdullah
Chenderong Balai, Perak 01.2006 - 01.2008
Skills
Customer relations
Ethnicity
Malay
Fluent in Malay and English, enabling effective communication across diverse communities.
Personal Information
- Age: 32
- Health Status: Good
- Date of Birth: 12th September 1993
- Nationality: Malaysia
- Marital Status: Single
Accomplishments
- Best Employee of June 2024 - Recognized for outstanding achievements in donor managements and unwavering commitment to assigned responsibilities.
- Successfully raised RM434,505.01 throughout 2024.
- Deputy Director of the "Warm Their Winter" program, successfully managed the collection of 956 boxes of pre-loved winter clothing for Syrian refugees in Lebanon.
- Optimized donor engagement strategies, increasing donor retention and loyalty.
- Coordinated successful fundraising campaigns, including digital marketing, email blasts and collaborating with corporate.
- Analyzed and categorized donors, developing personalized strategies that increased contributions.
- Managed payment systems such as OnPay and Infaq Pay, ensuring smooth transactions and efficient donor data management.
Software
Onpay
Bual Pro
Canva
Capcut
Timeline
Donor Relation Executive
SYRIA CARE
12.2018 - Current
Tele-Sale Executive (Contract)
Maybank Bank Berhad
01.2018 - 12.2018
Sales Assistant
Giant Hypermarket
01.2016 - 12.2018
Cashier
Giant Hypermarket
01.2013 - 12.2016
STPM - Physics Science
SMK Seri Perak
01.2011 - 01.2012
SPM - Pure Science Stream
SMK Sultan Abdllah
01.2009 - 01.2010
PMR -
SMK Sultan Abdullah
01.2006 - 01.2008
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