Muhammad Faris Iqbal Bin Abdullah Faris Iqbal
Electrical Installation (wireman)
Klang, Selangor,10
Summary
Versatile professional with a robust background in subcontractor supervision and quality control, honed at Quba Global Enterprise and other leading firms. Excelled in enhancing client satisfaction and operational efficiency, demonstrating exceptional problem-solving skills and a commitment to safety and excellence. Achieved significant reductions in client complaints through strategic customer service improvements.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Contractor
Quba Global Enterprise
Klang, Selangor, Selangor
01.2020 - 09.2024
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Reduced client complaints by implementing a more effective customer service strategy.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
Insurance Agent
Prudential Healthcare
Wangsa 118, Kuala Lumpur
09.2018 - 12.2019
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Technician Specialist
Ennesa Power Sdn Bhd
Puchong Gateway, Selangor
11.2016 - 06.2018
- Streamlined maintenance processes for increased efficiency and reduced downtime.
- Led cross-functional teams in addressing critical incidents, ensuring minimal disruption to operations.
- Maximized equipment lifespan through diligent monitoring of usage data and proactive replacement recommendations.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
Construction Site Supervisor
Solar System & Power Sdn. Bhd.
Puchong Gateway, Selangor
08.2013 - 12.2014
- Enhanced subcontractor performance through regular meetings focused on scope alignment, schedule adherence, and quality control measures.
- Established a strong safety culture through ongoing training, toolbox talks, and hazard identification initiatives.
- Ensured timely project completion with effective scheduling and resource management for construction projects.
- Collaborated with architects, engineers, and other stakeholders for seamless coordination of complex projects.
Warehouse Shipping Clerk
Westports Malaysia Sdn Bhd
Port Klang, Selangor, Selangor
05.2012 - 06.2013
- Assisted in the development of departmental goals, actively working to achieve those targets through diligent execution of daily tasks and proactive problem-solving efforts.
- Supported continuous improvement initiatives within the warehouse through active participation in team meetings and brainstorming sessions aimed at enhancing operational performance.
- Streamlined returns processing, adhering strictly to company guidelines while ensuring efficient handling of returned items for restocking or disposal as needed.
- Contributed to loss prevention efforts by conducting routine audits of inventory levels and reporting any discrepancies immediately.
Education
No Degree - Electrical Equipment Installation And Repair
KOLEJ KOMUNITI KUALA LANGAT
Banting, Selangor, Malaysia 09.2015 - 03.2017
Skills
Subcontractor supervision
Painting and finishing
Quality Control
Subcontractor Oversight
Timeline
Contractor
Quba Global Enterprise
01.2020 - 09.2024
Insurance Agent
Prudential Healthcare
09.2018 - 12.2019
Technician Specialist
Ennesa Power Sdn Bhd
11.2016 - 06.2018
No Degree - Electrical Equipment Installation And Repair
KOLEJ KOMUNITI KUALA LANGAT
09.2015 - 03.2017
Construction Site Supervisor
Solar System & Power Sdn. Bhd.
08.2013 - 12.2014
Warehouse Shipping Clerk
Westports Malaysia Sdn Bhd
05.2012 - 06.2013
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