Muhammad Faris Amin Bin Azmi
Retail Associates
Meru,10
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and loyalty, particularly at Daiso. Excelled in problem-solving and money handling, significantly improving shopping experiences through expert customer assistance and teamwork. Demonstrates reliability and fluency in English, adept at fostering positive customer engagements. Next, Reliable and upbeat 7-Eleven successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Retail Sales Associate
Daiso
04.2024 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
Retail Sales Associate
7-Eleven Malaysia Sdn. Bhd.
01.2022 - 04.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Retail Sales Associate
Ramly Halal Mart
09.2019 - 09.2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Sijil Pelajaran Malaysia (SPM)
Akademik Integrasi Al-Falah (AITAF)
Ijok, Kuala Selangor 04.2023 - 03.2024
Pentaksiran Tingkatan 3 (PT3)
Sekolah Menengah Islam Hira' (SMI HIRA')
Lot1331,Batu18 Jeram,45800 Kuala Selangor,Selangor 01.2015 - 11.2016
Skills
Customer Service
Teamwork
Money Handling
Teamwork and Collaboration
Customer Assistance
Time Management
Problem-Solving
Fluent in English
Reliability and punctuality
Timeline
Retail Sales Associate
Daiso
04.2024 - 06.2024
Sijil Pelajaran Malaysia (SPM)
Akademik Integrasi Al-Falah (AITAF)
04.2023 - 03.2024
Retail Sales Associate
7-Eleven Malaysia Sdn. Bhd.
01.2022 - 04.2023
Retail Sales Associate
Ramly Halal Mart
09.2019 - 09.2019
Pentaksiran Tingkatan 3 (PT3)
Sekolah Menengah Islam Hira' (SMI HIRA')
01.2015 - 11.2016
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