Results-driven Warehouse Manager with expertise in programme management and team development. Skilled in optimising performance and implementing best practices for high-volume fulfilment and supply chain management. Oversees operations to ensure compliance with safety regulations while mentoring staff to enhance productivity and reduce downtime.
Overview
1
1
Language
6
6
years of professional experience
Work History
Warehouse Supervisor
FREIGHT MARK ERW
BUKIT RAJA, KLANG, MALAYSIA
09.2022 - 09.2025
Supervised warehouse operations by managing employees during shifts.
Developed and maintained standard operating procedures for team adherence, ensuring consistency and compliance in warehouse operations.
Implemented preventive maintenance programs for all equipment used in daily operations-significantly reducing downtime due to malfunctions.
Maintained cleanliness and safety of warehouse environments to meet OSHA regulations.
Mentored junior staff members in warehousing operations, promoting skill development and contributing to a supportive work environment.
Revised and developed procedures to reduce risk and achieve compliance.
Designed customised solutions for clients requiring specialised support or unique storage accommodations within warehouse space, enhancing service delivery.
Operations Assistant
Automotive Industry
09.2021 - 09.2022
Developed and implemented strategies to streamline office operations.
Coordinated interdepartmental communication as liaison, enhancing collaboration.
Resolved issues promptly, contributing to positive customer experiences.
Addressed customer inquiries via phone, email, and in-person, strengthening satisfaction.
Supervisor of Operations
Nationwide Express Moving And Storage
06.2019 - 09.2021
Monitored compliance with company policies, industry regulations, and safety standards to maintain operational integrity.
Created and delivered training programmes for new hires, enhancing team productivity and performance outcomes.
Boosted employee morale by recognising outstanding work efforts and providing regular opportunities for professional development.
Addressed issues through active listening and open-ended questioning, escalating significant problems to manager for resolution.