Microsoft Excel
Muhammad Faiz Hasif Abdul Basir
Import/Export Executive
Bandar Puncak Alam, Selangor,10
Summary
Dynamic logistics and operations professional with a proven track record at CFM Logistics (KL) Sdn Bhd, enhancing operational efficiency and customs compliance. Expert in Microsoft Office and adept at fostering teamwork, I've successfully managed numerous shipments, ensuring timely delivery and regulatory adherence, significantly improving customer satisfaction and vendor relationships.
Overview
8
8
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Customer Cum Operation Executive
CFM Logistics (KL) Sdn Bhd
09.2019 - Current
- Performed custom EDI declaration (K1, K2, K3) for air, sea and land freight using ALDEC system, preventing fines and back charges by shipping lines, by coordinating with customs agents to ensure all shipment details are received and input correctly.
- Perform manifest submissions (K4) for over 10-30 shipments per month using MyDagangnet system.
- Proficient in providing accurate HS Codes for international trade compliance, ensuring smooth customs clearance and adherence to global trade regulations.
- Assisted colleagues by providing accurate and timely response to inquiries, fostering a collaborative and efficient work environment.
- Efficiently prepared and processed monthly payment vouchers for 60-100 Electronic Data Interchange (EDI) transactions, ensuring accuracy and compliance.
- Increasing transportation efficiency by communicating with truckers, shipping agents and airfreight agents to coordinate pre-alert booking of 10-30 containers, resulting in no customer complaints regarding late deliveries.
- Review, update and confirm the shipping agent's BL/Airwaybill information to prevent last minute changes which will incur additional cost.
- Close client file, submit job sheet to Finance department within 24 hours of completion of work for billing and update client progress, which increased efficiency in the billing process and improved customer satisfaction. Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Booked and monitored the transportation of 1-5 trucks with 80-100 of shipments per month, ensuring on-time delivery.
- Prepared comprehensive documentation for the renewal customs licenses such as forwarding license and forwarder license, ensuring all regulatory requirements were met for timely approval.
- Conducted thorough research to ensure products are complice with regulatory requirements such as MAQIS, AELB, ST, and SIRIM standards.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
- Collaborated on operational support tasks to achieve common goal.
Customer Service Supervisor
SWIFT Consolidators Sdn Bhd
05.2019 - 08.2019
- Efficiently prepared and processed customs forms such as K2 & K3, ensuring accurate documentation, submit before closing to prevent penalty from customs and port authority.
- Coordinated with Lembaga Pelabuhan Klang (LPK) to obtain necessary approvals for the transportation and handling of dangerous goods, ensuring compliance with all safety and regulatory requirements.
- Collaborated with customers and colleagues to ensure all provided documentation met the necessary requirements for smooth customs clearance.
Warehouse Supervisor
SWIFT Consolidators Sdn Bhd
09.2016 - 04.2019
- Monitored warehouse operations to ensure smooth functionality and promptly reported any issues to upper management for timely resolution.
- Accurately keyed in and digitized 30-60 packing lists daily, ensuring efficient logistics documentation.
- Coordinated the daily scheduling of 1-10 lorries for efficient cargo pickup, ensuring timely and precise logistics operation.
- Utilizing advanced systems to efficiently plan and execute container stuffing, optimizing space and ensuring timely dispatch.
- Provided guidance to peers on best practices for handling and safeguarding customer cargo, ensuring high standards of care and satisfactions.
- Accurately tallied inbound and outbound cargo, ensuring precise inventory management and efficient logistics operation.
- Utilized Microsoft Excel to prepare detailed reports on profit and loss estimation, as well as cost estimations, ensuring accurate financial forecasting and budgeting.
- Checked and arrange invoice according to customer request to prevent late payments, ensuring timely dispatch via customer.
Education
Bachelor in Public Management - Public Management
Universiti Utara Malaysa
PJJ, Ipoh 04.2001 -
Diploma in Shipping Management -
Netherland Maritime of Institute of Technology
Johor Bahru, Malaysia 04.2001 -
Sijil Pelajaran Malaysia (SPM) - Science Stream
Sekolah Izzuddin Shah
Ipoh, Perak 04.2001 -
Skills
Customs Clearance
Microsoft Office
Problem Solving
Scheduling Coordination
Operations Management
Computer Skills
Flexible and Adaptable
Data Entry
Teamwork Oriented
Logistics Management
Customer Service
Operational Efficiency
Certification
Kursus Ejen Perkapalan (KEP)
Accomplishments
- Achieved efficient declaration by introducing Aldec for customs declaration tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid sick leaveTeam Building / Company RetreatsPersonal development programsHealthcare benefitsWork from home optionCompany Culture401k matchPaid time offWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Microsoft Word
Microsoft Outlook
Microsoft Powerpoint
Adobe Acrobat
Adobe Photoshop
Aldec
Gsoft
SQL Accounting
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Kursus Ejen Perkapalan (KEP)
02-2024
MUET band 4.0
09-2023
Webinar "Toward Understanding Harmonized System (HS),Updates Customs Regulations and Procedures".
10-2022
UNESCAP Certificate in MTO Freight Forwarding
04-2021
Customer Cum Operation Executive
CFM Logistics (KL) Sdn Bhd
09.2019 - Current
Customer Service Supervisor
SWIFT Consolidators Sdn Bhd
05.2019 - 08.2019
Warehouse Supervisor
SWIFT Consolidators Sdn Bhd
09.2016 - 04.2019
Bachelor in Public Management - Public Management
Universiti Utara Malaysa
04.2001 -
Diploma in Shipping Management -
Netherland Maritime of Institute of Technology
04.2001 -
Sijil Pelajaran Malaysia (SPM) - Science Stream
Sekolah Izzuddin Shah
04.2001 -