MUHAMMAD FAIZ FIKRI BIN MUHAMAD FAIZAL

MAINTAINANCE

Tapah Road, Perak

Summary

Dynamic Shift Manager at Pizza Hut with a proven track record in inventory control and staff development. Enhanced customer satisfaction through effective complaint resolution and cross-training initiatives. Skilled in cash handling and equipment troubleshooting, consistently maintaining operational excellence while minimizing waste and costs.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

years of professional experience

Work History

Shift Manager

Pizza Hut

01.2023 - 07.2025

Promoted a positive work environment through open communication and constructive feedback.
Tracked receipts, employee hours, and inventory movements.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Checked and monitored inventory levels to reorder items.
Cross-trained crew members on different duties to increase coverage.
Oversaw maintenance and repairs, keeping restaurant in top operational condition.

Education

No Degree - Electrical Engineering

KOLEJ VOKASIONAL SERI MANJUMG

Seri Manjung, Perak, Malaysia

04.2001 -

Skills

Inventory control

Timeline