Sales & marketing
Muhammad Fairiss Bin Sallehhudin
Officer
Batu Caves, Selangor
Summary
Dynamic banking professional with a proven track record at RHB Bank Berhad, excelling in team collaboration and data analysis. Spearheaded process improvements that enhanced customer service efficiency and developed training programs that elevated employee skills. Recognized for implementing new software solutions, ensuring compliance, and driving operational excellence.
Overview
18
18
years of professional experience
1
1
Language
Work History
Officer
RHB Bank Berhad
10.2007 - Current
- Managed daily banking operations ensuring compliance with regulatory requirements.
- Led team in implementing process improvements to enhance customer service efficiency.
- Developed training materials and mentored junior staff on operational procedures.
- Analyzed customer feedback to refine service delivery and increase satisfaction.
- Oversaw risk assessment procedures to mitigate financial discrepancies.
- Coordinated with cross-functional teams to streamline loan processing workflows.
- Implemented new banking software enhancing transaction accuracy and speed.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
No Degree - SPM
Sekolah Menengah Taman Selayang
Batu Caves, Selangor, Malaysia 04.2001 -
Skills
Work coordination
Team collaboration
Report writing
Emergency response coordination
Information verification
Multitasking Abilities
Interpersonal skills
Self motivation
Data analysis
Teamwork
Sales strategies
Marketing strategy
Financial analysis
Interests
Financing
Sport Activiti
- footballer player for school & State
- Captain for sports Activite (Hand Ball & volley ball)
Timeline
Officer
RHB Bank Berhad
10.2007 - Current
No Degree - SPM
Sekolah Menengah Taman Selayang
04.2001 -