Muhammad Fadzli Shafiq Nordin
Johor Bahru
Summary
Professional analyst with proven ability to deliver impactful business solutions. Known for strong analytical skills and capacity to drive team collaboration towards achieving results. Reliable and adaptable to changing needs, skilled in data analysis and project management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Regional System Solution Analyst APAC
HELLMANN WORLDWIDE LOGISTICS
02.2025 - 07.2025
- Liaised with Business Process Management Team to identify and resolve end-user and business pain points, delivering tailored system solutions that improved efficiency and user experience for at least 14 existing processes.
- Supported Logistics COE in problem investigation, system evaluation, and solution implementation by gathering requirements, mapping processes, and documenting workflows (RACI charts, business requirements, use cases).
- Built and automated analytics solutions, including Power BI dashboards (shipment tracking, KPI metrics, container utilization), Raft AI, RPA/macro tools, reducing manual workload and improving operational transparency.
- Drove integration of Transport Management Systems (TMS) and supported logistics systems run activities (incident resolution, testing, root-cause analysis).
- Delivered training and onboarding documentation for logistics systems (CargoWise One, Smart Order, Power BI) for more than 120 personnel, enabling user adoption and technology-driven process improvements.
- Evaluated vendor proposals and recommended solutions that aligned with organizational goals and budget constraints which successfully saved 110K USD per year.
BI Analyst Project Lead
GOVERNMENT CONTRACT
10.2024 - 02.2025
- Led and delivered 5 BI projects within 6 months as Project Lead, covering HR, security, construction, and infrastructure reporting initiatives.
- Developed HR analytics dashboards, automating monthly workforce and attrition reports, reducing manual effort by 40%.
- Implemented a biometric thumbprint clock-in/out system, integrating with HR systems to improve attendance accuracy and policy enforcement.
- Built a security system reporting solution, enabling real-time access log monitoring and compliance insights for physical security teams.
- Designed a construction monitoring dashboard in Power BI, automating invoice generation by connecting SharePoint site data to project billing logic.
- Led the migration of on-premise data to Snowflake Cloud, improving data accessibility, performance, and scalability for cross-departmental reporting.
IT BI Expert / Project Lead
KAEFER INTEGRATED SERVICES PTY LTD
10.2022 - 10.2024
- Successfully consulted, planned, and implemented cutting-edge solutions across the Microsoft Power BI platform, enhancing data-driven decision-making for clients which able to reduce operational cost for at least 23%.
- Drove the successful rollout and team adoption of key internal tools, including the KAEFER Project Management System (KPMS) and Digital Project Management Solution (DPMS).
- Facilitated comprehensive business requirements gathering (BR) sessions with stakeholders, producing clear and actionable BR documentation.
- Partnered with cross-functional teams to ensure the successful design, implementation, and operation of Microsoft Power Platform projects, utilizing tools like Power BI for data insights, Power Apps for custom app development, and Power Automate for workflow automation thus achieved measurable results and high client satisfaction.
- Developed dynamic Power BI dashboards by integrating data from diverse sources, including ZOHO, SAP, Snowflake, SharePoint, and more, resulting in 3million rows of clean data.
- Created and maintained documentation of Power BI project processes and best practices, providing a reference for future projects and ensuring consistency in approach.
- Designed and delivered Power BI training programs, equipping employees with skills to make more informed, data-driven decisions across the organization.
Project Engineer (MES Integration)
P.I.E ERATECH SDN BHD
09.2021 - 10.2022
- Became a liaison between business owner and MES developer to customize HYDRA MES according to business requirements and technical directions.
- Supported and provided end-to-end Malaysian government grant and incentive application service - Industry4WRD intervention (Industry 4.0).
- Implemented Manufacturing Execution System (MES) using HYDRA MES provided by MPDV resulting better tracking system and increased productivity by 40%.
- Applied LEAN principles to identify areas for improvement, reduce waste/scrap and optimize industrial processes resulted in 19% less modification/scrap product.
- Conducted system integration test (SIT), user acceptance test (UAT) and production rollout for the new system.
- Led a small team consisting of MES developers, account manager, IT and tool owners for MES integration.
Device Engineer
ON SEMICONDUCTOR SDN BHD
01.2018 - 09.2021
- Promoted within 17 months due to strong performance and organizational impact (one year ahead of schedule).
- Analyzed data from 22000 monthly products and used outputs to correlate failure to test or processes.
- Worked with internal and external foundries and achieved benchmark wafer test yield and quality.
- Drove wafer fab process defect reduction to improve yield and quality by 12%.
- Collaborated and communicated well with PE team and external teams for customer return issue.
- Utilized quality tools, data analytics and automation to control variation - Power BI, MES (PROMIS), SPC, JMP and internal fab tools.
- Developed dashboards for monitoring and process improvement using Power BI.
Manufacturing Engineer
ON SEMICONDUCTOR SDN BHD
01.2018 - 01.2020
- Daily routine checking on actual output vs planned schedule, monitor tool-life and ensure meet/exceeds set targets.
- Updated existing and implemented new, clear work instructions, improving the on-time-delivery rate by 23%.
- Investigated and resolved customer returned part concerns using 8D analysis.
- Responsible for planning, scheduling and controlling daily work schedule for 65+ employees (operators and technicians) and increased overall plant efficiency by 11%.
- Performed OEE analysis and identified improvement opportunities to maximize capacity using MES PROMIS, Power BI, SPC and JMP.
- Led and became an expertise in the lean activities, 5S, Takt Time Production, Kanban and etc.
Education
Bachelor of Science - Applied Physics with Honours
UNIVERSITI TUN HUSSEIN ONN MALAYSIA
Batu Pahat, Johor01.2018
Skills
- Data Visualization (Power BI, Tableau)
- Power Automate
- Raft AI
- User Acceptance Testing (UAT)
- MS Office (Excel, etc)
- ERP Implementation
- MES Implementation
- Cargo Wise One
- Snowflake Database
- Business analysis
- RPA Solutions
- Big data analytics
- KPI tracking
- Project management
- LEAN principles
Certification
- Master Microsoft Power BI
- PL-300: Microsoft Power BI Data Analyst
- Software Development Life Cycle (SDLC)
- Microsoft Power Automate RPA Developer
Languages
Malay
Native language
English
Proficient
C2
Timeline
Regional System Solution Analyst APAC
HELLMANN WORLDWIDE LOGISTICS
02.2025 - 07.2025
BI Analyst Project Lead
GOVERNMENT CONTRACT
10.2024 - 02.2025
IT BI Expert / Project Lead
KAEFER INTEGRATED SERVICES PTY LTD
10.2022 - 10.2024
Project Engineer (MES Integration)
P.I.E ERATECH SDN BHD
09.2021 - 10.2022
Device Engineer
ON SEMICONDUCTOR SDN BHD
01.2018 - 09.2021
Manufacturing Engineer
ON SEMICONDUCTOR SDN BHD
01.2018 - 01.2020
Bachelor of Science - Applied Physics with Honours
UNIVERSITI TUN HUSSEIN ONN MALAYSIA