Muhammad Danial Burhanuddin
IT Executive
Puncak Alam
Summary
Dynamic IT Executive with a proven track record at ProEight Sdn Bhd, enhancing IT infrastructure and optimizing system performance. Skilled in IT Operations and Problem-Solving, adept at managing IT assets and mitigating risks. Achievements include implementing strategic technology solutions and providing exceptional user support, demonstrating multitasking and administration prowess. 11 years experienced in IT technical fields.
Overview
11
11
years of professional experience
2
2
Languages
Work History
IT Executive
ProEight Sdn Bhd
02.2022 - Current
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Aligned IT solutions and deliverables with company strategic vision.
- Managed life cycle replacement of hardware and software.
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Responsible to make sure all servers & network are in good condition, including backup exercise.
- Support any IT related technical issues including Sabah & Sarawak (Remote & Onsite).
- Setup and implement meeting room booking system and ticketing system.
IT Executive
Pecca Leather Sdn Bhd
09.2020 - 02.2022
- Handling AD, File Server, Backup Server, and Vlan switch.
- Admin of Microsoft 365, Spam Titan, VMWare, Bitdefender AntiVirus, Sophos Central, and CCTV.
- Daily support for IT related technical issues.
- Provide onsite and remote support.
- Desktop and laptop migration for SAP.
IT Executive
Focus Point Vision Care Group
08.2018 - 11.2019
- Desktop / laptop / printers / copiers / Outlook support for Focus Point HQ and outlets in Malaysia.
- Provide on-phone/online and onsite support.
- Communicated with vendors to identify system problems such as fingerprint system, cctv, and MDaemon (mail server).
- Handling file server, mail server and Active Directory.
Senior Technician
Daikin Malaysia Sdn Bhd
10.2013 - 07.2018
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired components, systems and machines to control costs.
- Delivered troubleshooting solutions to departments and production line experiencing difficulties with software,hardware,and network connectivity.
- Responsible to run and monitor backup schedule (backup maker,sql script,windows server backup and network backup) for windows server and SQL database.
- Provided support to users learning new system to support existing operations and to make possible workflow expansion.
- Work closely with IT team members and supervisors to improve troubleshooting skills and situation analysis.
- Remote and onsite support.
Education
Diploma - Computer System Technology
ADTEC
Shah Alam 04.2001 -
SPM - Science Education
Sekolah Menengah Kebangsaan Puncak Alam
Puncak Alam, Selangor 04.2001 -
Skills
Timeline
IT Executive
ProEight Sdn Bhd
02.2022 - Current
IT Executive
Pecca Leather Sdn Bhd
09.2020 - 02.2022
IT Executive
Focus Point Vision Care Group
08.2018 - 11.2019
Senior Technician
Daikin Malaysia Sdn Bhd
10.2013 - 07.2018
Diploma - Computer System Technology
ADTEC
04.2001 -
SPM - Science Education
Sekolah Menengah Kebangsaan Puncak Alam
04.2001 -
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