Muhammad Asyraf Bin Anuar
IT & Web Developer
Kajang, Selangor
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Web Developer
Yayasan Ikhlas
Bandar Baru Bangi
12.2021 - Current
- Provided front-end website development using WordPress, Elementor and other editing software.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Discussed site and app requirements with clients to produce actionable development plans.
- Provided security maintenance and patching on website interface to maintain viability after launch.
Telemarketer
Yayasan Ikhlas
Bandar Baru Bangi
04.2021 - 09.2021
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Completed daily cold calling and outreach to build sales pipeline.
- Built relationships with customers using strong persuasion and active listening skills.
- Followed up with customers to solicit further sales.
- Answered calls, took messages and transferred calls to correct individuals.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
IT Intern
Millionmind Sdn Bhd
Shah Alam
11.2019 - 02.2020
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Assisted IT team members by crafting project research material for implementation.
- Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
- Delivered assistance and support for team-based IT projects.
- Supported IT department in handling technology rollout and maintenance.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Supported team in backup and restoration of Microsoft SQL databases.
- Determined and resolved printer and networked copier outages.
Sales Promoter
GCH Retail
Bandar Baru Bangi
01.2016 - 05.2016
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Performed market research to cater sales promotion incentives and increase sales.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Maintained inventory by organizing and cleaning stockroom.
- Recommended specific product options to meet customer needs.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
Education
Diploma - Information Technology
Universiti Selangor
Bestari Jaya, Selangor, Malaysia 06.2016 - 02.2020
High School Diploma -
SMK Bandar Baru Bangi
Bandar Baru Bangi, Selangor, Malaysia 04.2012 - 12.2015
Skills
Software Best Practices
CMS management
Technical Support
Product and service knowledge
Sales proficiency
Sales expertise
Timeline
Web Developer
Yayasan Ikhlas
12.2021 - Current
Telemarketer
Yayasan Ikhlas
04.2021 - 09.2021
IT Intern
Millionmind Sdn Bhd
11.2019 - 02.2020
Diploma - Information Technology
Universiti Selangor
06.2016 - 02.2020
Sales Promoter
GCH Retail
01.2016 - 05.2016
High School Diploma -
SMK Bandar Baru Bangi
04.2012 - 12.2015