Muhammad Arifin Bin Farouk Azim
Georgetown
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
APAC Regional IFM On Demand Project Manager & Soft Services
Jones Lang Lasalle Malaysia Intel Account
Penang
06.2019 - Current
- Company Overview: Industry: Property / Real Estate | Specialization: Corporate Strategy/Top Management | Website: https://www.jll.com.my/
- Stakeholder Engagement and Collaboration: Engage with site leads, process owners, and stakeholders throughout the project lifecycle, from setup to completion, with a strong emphasis on the APAC region's diverse cultural dynamics.
- Collaborate with customers to gather and understand business requirements for data migration, ensuring cultural sensitivities and regional differences are accounted for.
- Data Migration Management: Work across multiple functional projects to understand data usage and implications for migration, particularly within Integrated Facility Management (IFM) contexts.
- Assist in designing, planning, and managing the data migration process with a focus on soft services.
- Collaborate with subject matter experts and project teams to identify, define, document, and communicate data migration requirements, ensuring alignment with regional needs.
- Supplier Management: Ensure a robust approach to supplier management, including setting value creation targets, managing performance, developing innovation programs, and addressing risks, specifically within the APAC region.
- Conduct regular business reviews with suppliers to ensure alignment with regional and cultural expectations.
- Project Planning and Execution: Continuously plan and adjust project details according to requirements, managing teams virtually across multiple countries in the APAC region.
- Be accountable for ontime and quality project implementation, emphasizing IFM projects across all participating countries.
- Closely monitor project performance (financial, human resources, programmatic, operational) and make necessary decisions to support continuous improvement, with a focus on the unique needs of the APAC region.
- Security, Safety, and Compliance: Continuously assess security and safety issues related to project implementation, particularly within the context of IFM.
- Ensure the Monitoring and Evaluation (M&E) Manager has timely access to necessary information as per set standards and requirements, considering regional compliance standards.
- Support and Evaluation: Provide support for all evaluation activities of the project, ensuring alignment with IFM goals and standards.
- Contribute to the development and maintenance of central core business continuity planning (BCP) and playbooks, ensuring they are tailored to the APAC region's specific requirements.
- Proactive Soft Service Management: Focus on proactive identification and resolution of soft service issues, including ondemand repair or replacement, endoflife (EOL) management, and risk review, ensuring all potential problems are addressed correctly and promptly to maintain high standards of service delivery.
- Governance Leadership: Serve as the governance lead for the APAC region in ondemand project management, overseeing adherence to project management standards, protocols, and best practices.
- Team Management Experience: Manage virtual teams across the APAC region, effectively handling diverse cultural dynamics and ensuring cohesive team performance.
- Focus on soft services within the IFM framework, ensuring high standards of service delivery and customer satisfaction.
- EOL Management (Engineering): Risk Identification: Identify potential risks related to EOL, including compatibility issues, security vulnerabilities, and compliance challenges.
- Risk Assessment: Evaluate the severity and impact of identified risks on the project's integrity and continuity.
- Risk Mitigation: Develop and implement strategies to mitigate identified risks, ensuring minimal disruption to project operations.
- Compliance Management: Ensure all EOL processes comply with relevant regulations and standards.
- Stakeholder Communication: Communicate risk management strategies and updates to stakeholders, ensuring transparency and collaboration.
- Documentation: Maintain comprehensive documentation of risk assessments, mitigation strategies, and compliance measures.
- Industry: Property / Real Estate | Specialization: Corporate Strategy/Top Management | Website: [Not provided]
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Conferred with project personnel to identify and resolve problems.
Project Manager (Business Process Optimization) Inventory Control
UST Global (Malaysia) Sdn .Bhd Intel M'sia
Penang
06.2018 - 06.2019
- Company Overview: Industry: Manufacturing / Production | Specialization: Purchasing/Inventory/Material & Warehouse Management |Website: https://www.ust.com/my
- Team Management: Lead and manage a team of 8 executives, ensuring efficient workflow and adherence to processes.
- Data Compilation and Verification: Compile all ODM Logsheet data and verify supporting documents for NonSAP B2B transactions.
- Inventory Management: Submit inventory adjustment documents to Intel Outsource Operations Manager for review and approval before making any adjustments.
- Post SAP transactions for NonB2B transactions and validate transactions postposting.
- Reconciliation and Analysis: Compile reconciliation reports for ODM cycle counts and inventory checks.
- Reconcile ODM cycle count and inventory check reports with Intel SAP EOH.
- Perform root cause analysis for GUV discrepancies and review results with customer Outsource Operations Manager.
- Adjustment Processes: Submit cycle count and inventory check adjustments to Intel Stakeholders for review and approval before posting in SAP.
- Post Cycle Count and Inventory Check Adjustments in SAP.
- Continuous Improvement: Follow up and obtain ODM Corrective Action Plans if ODM GUV is not meeting goals.
- Update all ODM Gross Unit Variance (GUV) indicators and cycle count/inventory check schedules/dates.
- Update and submit ICAT (Inventory Count and Adjustment Tool) data or reports as required.
- Industry: Manufacturing / Production | Specialization: Purchasing/Inventory/Material & Warehouse Management | Website: [Not provided]
Northen Region (Malaysia) Production and Inventory Planner
Linde Malaysia Sdn Bhd
Penang
03.2016 - 03.2018
- Company Overview: Industry: Oil / Gas / Petroleum | Specialization: Manufacturing/Production Operations | Website: www.linde.com.my
- Production Planning – Prai & Ipoh: Prepare daily and weekly production plans for MadetoStock (MTS) products considering plant and labor capacity, demand, and existing stock versus Material Requirements Schedule (MRS).
- Meeting Leadership: Lead Daily Management (DMM) and Production vs Demand (PVD) meetings with production shift supervisors to ensure alignment and address any issues.
- Performance Measurement: Measure actual production output versus plan and identify areas for improvement to enhance efficiency.
- Issue Resolution and Prioritization: Highlight any issues causing delays in schedules and adjust prioritization to meet unforeseen conditions effectively.
- National Test Shop Coordination: Attend weekly National test shop queue meetings and prepare the weekly plan for Prai Testshop to ensure smooth operations.
- Shutdown Management: During planned and unplanned plant shutdowns, collaborate with local Production personnel to understand Supply parameters and manage Supply continuity efficiently.
- Inventory Planning: Plan and manage imported product stock levels sourced from other plants and external vendors to optimize stocks and turnaround times.
- Safety Stock Management: Ensure safety stock levels are met and maintained to prevent stockouts.
- Surplus/Deficits Management: Work with the National Inventory Planner to manage Surplus/Deficits versus MRS and identify when cylinder injections are needed for inventory balance.
- Interplant Stock Replenishment: Collaborate with national distribution schedulers and local transport operations to ensure sufficient distribution resources for interplant stock replenishment.
- Plant Support Management: Plan and manage Prai & Ipoh plant support to other plants during their planned and unplanned outages to maintain supply continuity.
- Stock Count and Rationing: Lead the site cylinder stock counts for the Northern region and collaborate with Product managers and Customer Care Centre (CCC) to conduct stock rationing and allocation during supply shortage situations.
- Stakeholder Communication: Provide proactive and timely communication to all stakeholders regarding inventory and productionrelated matters.
- Industry: Oil / Gas / Petroleum | Specialization: Manufacturing/Production Operations | Website: [Not provided]
PLANNER
Schlumberger Seismic Sdn Bhd
09.2012 - 06.2015
- Company Overview: Industry: Oil / Gas / Petroleum | Specialization: Manufacturing/Production Operations | Website: [Not provided]
- Responsible for production planning analysis as well as expediting incoming materials and inventory control.
- Maintains all MRP planning and scheduling parameters for all 'make' items.
- Middle man between warehouse and production on releasing new work orders base on WIP,and production capacity to receive any new work orders.
- Releasing new work orders for repairs product and updating the BOM requirement parts base on approval BOM by repair production manager.
- Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
- Review historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
- Coordinate crossfunctional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
- Interact with sales, marketing, and customer finance to understand demand forecast drivers.
- Lead the S&OP processes and facilitate crossfunctional decision making to ensure that supply and demand are in balance and drive profit optimization initiatives.
- Define, establish, monitor and control the S&OP function across the Company to deliver bestinclass forecasting, ontime delivery, and inventory turnover.
- Industry: Oil / Gas / Petroleum | Specialization: Manufacturing/Production Operations | Website: [Not provided]
PLANNER
Jabil Circuit Sdn Bhd
02.2011 - 10.2012
- Company Overview: Industry: Manufacturing / Production | Specialization: Manufacturing/Production Operations | Website: [Not provided]
- Responsible for production planning analysis as well as expediting incoming materials and inventory control.
- Coordination with Procurement and Engineer for Engineering Change Order.
- Effectively manage based on build readiness procedures on new product transfer, and End of Life (EOL) activity.
- Develop capabilities by accepting and resolving any and all additional special projects deemed necessary by the Planning Manager and/or workcell.
- Maintains all MRP planning and scheduling parameters for all 'make' items.
- Monitors production progress against scheduling needs and intervenes as necessary to bring deliveries back into compliance with production schedules.
- Reports all scheduling, capacity, and production tracking data, statistics and metrics as defined by the Master Schedule policy.
- Prepares and communicates shortage and backlog reports, and provides visibility of other potential interruptions to the Planning Manager.
- Industry: Manufacturing / Production | Specialization: Manufacturing/Production Operations | Website: [Not provided]
Education
Doctorate (PhD) - Business Studies/Administration/Management
Universiti Tun Abdul Razak (UNITAR)
Malaysia05-2023
Master's Degree - Business Studies/Administration/Management
Universiti Tun Abdul Razak (UNITAR)
Malaysia01.2021
Bachelor of Arts - Logistics And Supply Chain Management
The Chartered Institute Of Logistics & Transport M
Malaysia01-2007
Some College (No Degree) - Data Scientist
ITrain Malaysia
Malaysia03-2021
Some College (No Degree) - PMP Certification
Project Management Institute
Malaysia01-2025
Skills
- Advanced computer applications
- Customer service
- Data management and analysis
- Safety management
- Management skills
- SAP and Oracle software
- Microsoft Office 365
- Python programming
- Risk management
- Strategic planning
- Problem solving
- Effective communication
- Team leadership
Additional Information
Anywhere in Malaysia, certified data science specialist, QHSE Level 2, Apics 1 2013 (Singapore), Apics 2 Master Planning Resources 2014 (United Kingdom), Apics 3 Detailed Scheduling and Planning 2014 (United Kingdom), Project Management (2014 (China), Excellent understanding of machine learning techniques and algorithms, such as kNN, Naive Bayes, SVM, Decision Forests., Great communication skills, Proficiency in using query languages such as SQL, Hive, Pig, Data-oriented personality
Languages
- Bahasa Malaysia, 10, 10
- English, 10, 10
- Tamil, 7, 0
Personal Information
- Age: 38
- Gender: Male
Certification
- PMP
- CDSS
- CMILT UK
Languages
Malay
First Language
English
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
References
References available upon request.
Timeline
APAC Regional IFM On Demand Project Manager & Soft Services
Jones Lang Lasalle Malaysia Intel Account
06.2019 - Current
Project Manager (Business Process Optimization) Inventory Control
UST Global (Malaysia) Sdn .Bhd Intel M'sia
06.2018 - 06.2019
Northen Region (Malaysia) Production and Inventory Planner
Linde Malaysia Sdn Bhd
03.2016 - 03.2018
PLANNER
Schlumberger Seismic Sdn Bhd
09.2012 - 06.2015
PLANNER
Jabil Circuit Sdn Bhd
02.2011 - 10.2012
Doctorate (PhD) - Business Studies/Administration/Management
Universiti Tun Abdul Razak (UNITAR)
Master's Degree - Business Studies/Administration/Management
Universiti Tun Abdul Razak (UNITAR)
Bachelor of Arts - Logistics And Supply Chain Management
The Chartered Institute Of Logistics & Transport M
Some College (No Degree) - Data Scientist
ITrain Malaysia
Some College (No Degree) - PMP Certification
Project Management Institute
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