Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Muhammad Ariff Hakim Abdullah

HeadChef, Captain Waiter, And Bartender
Penang,Batu Ferringhi

Summary

Dynamic professional with a proven track record in food service and project management, notably at YnRenovation. Skilled in budgeting and food safety, complemented by exceptional teamwork and communication abilities. Achieved significant reductions in client complaints and workplace accidents by implementing effective strategies and safety protocols.

Overview

13
years of professional experience
3
Languages

Work History

Grab Rider

Grab Food
06.2024 - Current

Job overview

Just A Rider, Need To Be Safe At Road

YnRenovation

Contractor
01.2024 - 12.2024

Job overview

  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.

Hoshino Coffee

Senior Crew Leader
12.2023 - 12.2024

Job overview

  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.
  • Provided valuable input during strategic planning sessions, helping shape company-wide goals and initiatives.
  • Maintained thorough documentation for each project, ensuring accurate record-keeping for future reference or audits.
  • Maximized productivity by accurately allocating resources based on individual strengths and expertise within the team.
  • Enhanced project success rates by providing consistent guidance and direction to crew members.
  • Reduced safety incidents through comprehensive training programs and adherence to company safety policies.

Grab Rider/Panda Rider

Grab Food
12.2022 - 12.2023

Job overview

Just A Rider should be, Be Safe At Road

Memelon And Tasty Olic, Penang

Head Chef
12.2020 - 12.2022

Job overview

  • Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Hired, managed, and trained kitchen staff.
  • Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
  • Created recipes and prepared advanced dishes.
  • Placed orders to restock items before supplies ran out.
  • Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
  • Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Created unique daily specials that attracted repeat clientele and generated positive word-of-mouth referrals for the restaurant.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
  • Developed and cooked memorable dishes that brought new customers into establishment.

Bella Vista, Langkawi

Commis 1
12.2016 - 12.2019

Job overview

  • Followed recipes and chef instructions to prepare food correctly.
  • Plated and presented food following chef requirements.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

Spring's Leaf, Kedah

Demi Chef De Partie
12.2014 - 12.2016

Job overview

  • Enhanced kitchen efficiency by streamlining prep work and implementing proper mise en place techniques.
  • Supported chef de partie in daily mise-en-place, assigned preparation projects and inventory activities.
  • Maintained a clean and sanitary work environment in compliance with health department standards.
  • Consistently followed recipes accurately while also adding personal touches when appropriate to enhance flavor profiles.
  • Assisted with development of new menu items, researching and workshopping recipes compatible with existing menu.
  • Enhanced customer satisfaction by accommodating dietary restrictions and allergies without compromising the quality of dishes.
  • Collaborated with senior chefs to prepare high-quality dishes during high-volume service periods.
  • Assisted with menu development for seasonal offerings, focusing on local and sustainable ingredients.
  • Improved kitchen morale by fostering a collaborative atmosphere that encouraged open communication among team members.
  • Adhered to food safety regulations and culinary best practices in preparation of ingredients and meals.
  • Contributed to positive guest experiences by ensuring timely execution of orders and maintaining high standards of plate presentation.
  • Participated in regular tastings to refine flavors and improve overall culinary offerings.

Rasa Mas Tesco Mergong, Kedah

Supervisor
01.2012 - 12.2013

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Kentucky Fried Chicken

Supervisor
12.2011 - 12.2012

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Education

Tenby International School
Penang

Sijil Peperiksaan Malaysia, Igse, School Sport Club from Art Education
01.2011

Sekolah Tengkera
Melaka

Standard 1-5
01.2006

Skills

Order delivery practices

Timeline

Grab Food

Grab Rider
06.2024 - Current

Contractor

YnRenovation
01.2024 - 12.2024

Senior Crew Leader

Hoshino Coffee
12.2023 - 12.2024

Grab Food

Grab Rider/Panda Rider
12.2022 - 12.2023

Head Chef

Memelon And Tasty Olic, Penang
12.2020 - 12.2022

Commis 1

Bella Vista, Langkawi
12.2016 - 12.2019

Demi Chef De Partie

Spring's Leaf, Kedah
12.2014 - 12.2016

Supervisor

Rasa Mas Tesco Mergong, Kedah
01.2012 - 12.2013

Supervisor

Kentucky Fried Chicken
12.2011 - 12.2012

Tenby International School

Sijil Peperiksaan Malaysia, Igse, School Sport Club from Art Education

Sekolah Tengkera

Standard 1-5
Muhammad Ariff Hakim AbdullahHeadChef, Captain Waiter, And Bartender