Muhammad Arif Bin Md Ramli
No. 51, Felda Bukit Besar, 81450 Kulai, Johor,01
Summary
Proven Sales Assistant and Cashier at BHPetrol Bukit Besar, adept in cash handling and administrative support. Demonstrated ability to enhance customer satisfaction and streamline operations. Skilled in database entry and fostering positive customer relationships, contributing to repeat business and efficient office management.
Overview
8
8
years of professional experience
Work History
Cashier
BHPetrol Bukit Besar
BHPetrol Bukit Besar, 81000 Kulai, Johor.
08.2016 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Assistant
BHPetrol Bukit Besar
BHPetrol Bukit Besar, 81000 Kulai, Johor.
08.2018 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
Diploma In Hotel Management
Innovative International College
Petaling Jaya, Selangor, Malaysia03.2015
SPM
SMK Felda Bukit Besar
Felda Bukit Besar12.2012
PMR
SMK Felda Bukit Besar
Felda Bukit Besar12.2010
UPSR
SK LKTP Felda Bukit Besar
Felda Bukit Besar12.2007
Skills
- Administrative tasks
- Database entry
- Document Management
- Administrative Support
- Filing systems
- Cash Handling
- Stock management
- Cash Register Operation
- Processing payments
- Point of sale operation
- Opening and closing procedures
- Organization
Timeline
Sales Assistant
BHPetrol Bukit Besar
08.2018 - Current
Cashier
BHPetrol Bukit Besar
08.2016 - 08.2018
Diploma In Hotel Management
Innovative International College
SPM
SMK Felda Bukit Besar
PMR
SMK Felda Bukit Besar
UPSR
SK LKTP Felda Bukit Besar