Experienced professional with 4 years in administrative and operational support roles. Skilled in documentation, data management, process improvement, and stakeholder coordination. Detail-oriented, efficient, and proactive in daily business operations. Committed to continuous professional development and eager to take on new challenges. Capable of working independently or as part of a team to deliver quality results and support organizational goals.
Hi, I’m
MUHAMMAD AQIB MOHD ROSSELI
Junior Executive – Sales Assessment & Risk Management
PUCHONG
Summary
Overview
5
years of professional experience
2
Languages
Work History
Cuckoo International (Mal) Berhad
Junior Executive Risk Management
06.2024 - Current
Job overview
- Conduct thorough risk assessments for rental customers to verify their legitimacy, including reviewing transaction history, customer profiles and external database.
• Review corporate documents and agreements to ensure completeness,
accuracy, and compliance with company policies.
• Identify and return incomplete documents to customers or cancel orders for
cases with significant discrepancies or non-compliance.
• Make outbound calls to verify customer information and agreements when
necessary, ensuring that the customer’s details align with the information in the
system.
• Proactively follow up with customers who are unreachable, reconfirming
agreements, orders, and documents to prevent fraudulent activity or errors.
Kolej Antarabangsa Inovatif
Bursary Officer
08.2022 - 05.2024
Job overview
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Manage accounts receivable
- Keep organized books of tuition fees and files of receipts Record, monitor and report details of student enquiries, applications and outcomes for financial assistance
- Manage documentaion for loan student e.g. PTPTN, KWSP, MARA
- Managed complaints with calm, clear communication and problem-solving.
- Contacted student to collect outstanding payments via one-time or negotiated installment methods.
Mono Digital
Packing Admin Officer
09.2021 - 07.2022
Job overview
- Responsible on packing and manage outbound parcel and record detail from courier service
- Responsible parcel for pickup courier. Ensure product orders are packed and moved carefully
- Maintained correct stock counts and produced timely, accurate reports for management
- Received incoming goods efficiently, processing and storing safely in correct warehouse locations.
- Packed customer orders quickly and accurately, consistently achieving against production line KPIs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Realtimme Business Consulting Sdn Bhd
Audit/Admin Intern
01.2020 - 03.2020
Job overview
- Manage to handle work account from client
- Handled and assisted customer for documentation and regeneration
- Handle tax and audit for company and client that registered under our company.
- Obtained and prepared client tax documents and book keeping records for analysis.
- Supported senior auditors in developing detailed audit plans, ensuring all necessary steps were taken to achieve desired results.
- Analyzed data for accuracy before inputting into system.
- Organized and updated document management systems to improve audit and reference processes.
Education
Universiti Utara Malaysia (PACE)Sintok, Kedah, Malaysia
BBA from Business Management
04.2001
University Overview
Kolej Vokasional MalaysiaLangkawi, Kedah
Diploma Vokasional Malaysia (DVM) from Business Management
04.2001
University Overview
- 3.43 GPA
Kolej Vokasional MalaysiaLangkawi, Kedah
Diploma Kemahiran Malaysia (DKM) from Administrative Management
04.2001
University Overview
Kolej Vokasional MalaysiaLangkawi, Kedah
Sijil Vokasional Malaysia (SVM) from Business Management
04.2001
University Overview
- 3.34 GPA
Skills
Processing Calling Clients
Additional Information
Additional Information
September 2024 - Gemini Training With Google Workspace
Refference
Refference
Siti Waridah Najihah Bt M.Toha
Assisstant Manager, Sales Assessment/Risk Management
018-870 9549
Marini binti Mohd Fuad
Asistant Registrar, Kolej Antarabangsa Inovatif
Phone : 017-886 4843
Timeline
Junior Executive Risk Management
Cuckoo International (Mal) Berhad
06.2024 - Current
Bursary Officer
Kolej Antarabangsa Inovatif
08.2022 - 05.2024
Packing Admin Officer
Mono Digital
09.2021 - 07.2022
Audit/Admin Intern
Realtimme Business Consulting Sdn Bhd
01.2020 - 03.2020
Universiti Utara Malaysia (PACE)
BBA from Business Management
04.2001
Kolej Vokasional Malaysia
Diploma Vokasional Malaysia (DVM) from Business Management
04.2001
Kolej Vokasional Malaysia
Diploma Kemahiran Malaysia (DKM) from Administrative Management
04.2001
Kolej Vokasional Malaysia
Sijil Vokasional Malaysia (SVM) from Business Management
04.2001
Languages
English
Intermediate (B1)
Malay
Advanced (C1)
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsPaid sick leave4-day work weekPersonal development programsPaid time offAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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