Muhammad Amzar Bin Ahmad Murad
Seberang Prai, Pulau Pinang
Summary
Accomplished Field Service Engineer with a proven track record at Diebold Nixdorf, adept in network installation and demonstrating exceptional problem-solving skills. Spearheaded significant upgrades and maintained high operational efficiencies across diverse mechanical and electrical systems. Known for outstanding maintenance and repair capabilities, coupled with a strong ability to manage work orders efficiently.
Overview
7
7
years of professional experience
Work History
Field Service Engineer
Diebold Nixdorf
Perai, Penang, Malaysia (Remote)
12.2022 - Current
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Identified banking machine problems and potential risks, coordinating appropriate corrective action.
- Scheduled service calls according to customer location and urgency of need.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Upgraded and modified products and handled special assignments such as upgrading new software for Cimb machines and performed special task for nanks and petrol station.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Had to handle a few projects for Cimb, standard chartered, Bmmb, maybank, Shell, 7Eleven etc.
Trainee Technician
St John Air Ambulance
Subang Jaya, Selangor, Malaysia
07.2021 - 01.2022
- Had been instruct to do an analysis on whether the EC135 helicopter would sustain the medical evacuation safety.
- Continue research study from last final year project on building a helipad at Hospital Putrajaya.
- Do site visit to Putrajaya Hospital to collect data.
Aircraft Maintenance Technician Trainee
Gading Kasturi
Alor Star, Kedah, Malaysia
07.2018 - 12.2018
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Had an experienced to do marshalling for EC135.
Education
Bachelor of Aviation Technology in Mechanical - Mechanical Engineering
UniKL MALAYSIAN INSTITUTE OF AVIATION TECHNOLOGY
Dengkil, Selangor, Malaysia03-2022
Skills
- Network installation
- Maintenance and repair
- Computer software repair
- Computer hardware repair
- Network configuration
- Service contracts
- Software installation
- Work order management
Timeline
Field Service Engineer
Diebold Nixdorf
12.2022 - Current
Trainee Technician
St John Air Ambulance
07.2021 - 01.2022
Aircraft Maintenance Technician Trainee
Gading Kasturi
07.2018 - 12.2018
Bachelor of Aviation Technology in Mechanical - Mechanical Engineering
UniKL MALAYSIAN INSTITUTE OF AVIATION TECHNOLOGY