MUHAMMAD AMIRUL HAZIM BIN NORFAIZAL AMIRUL HAZIM
NUSAJAYA
Summary
Dynamic and dependable professional with a proven track record at Angkatan Tentera Malaysia, excelling in teamwork, leadership, and problem-solving. Skilled in Microsoft Word and adept at maintaining composure under pressure, I significantly enhanced team efficiency and customer satisfaction. Demonstrates a friendly, positive attitude and a commitment to achieving results through effective collaboration and superior service.
Overview
7
7
years of professional experience
Work History
Askar Wataniah
Angkatan Tentera Malaysia
02.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Delivery Rider
Lalamove
07.2024 - 09.2024
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
Grocery Stocker
Tesco Superstore
12.2019 - 02.2020
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Checked aisles for spills to complete quick clean-up.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Checked for outdated and overripe grocery items and removed from inventory.
- Removed debris and packaging from boxes and separated for recycling or disposal.
Catering Server
Faisal Catering Sdn.bhd
01.2018 - 02.2020
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Education
ELECTRICAL ENGINEERING - PURE ELECTRICAL
POLITEKNIK MERLIMAU
Merlimau, Melaka, Malaysia 04.2001 -
DESIGN TECHNOLOGY - DESIGNING PRODUCT
THE BRITISH SCHOOL OF KATHMANDU
KATHMANDU, NEPAL 04.2001 -
Skills
Friendly, Positive Attitude
Languages
Malay
Native language
English
Advanced
C1
Timeline
Delivery Rider
Lalamove
07.2024 - 09.2024
Askar Wataniah
Angkatan Tentera Malaysia
02.2023 - Current
Grocery Stocker
Tesco Superstore
12.2019 - 02.2020
Catering Server
Faisal Catering Sdn.bhd
01.2018 - 02.2020
ELECTRICAL ENGINEERING - PURE ELECTRICAL
POLITEKNIK MERLIMAU
04.2001 -
DESIGN TECHNOLOGY - DESIGNING PRODUCT
THE BRITISH SCHOOL OF KATHMANDU
04.2001 -
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